service code c-2227 on konica c11000 pro black machine

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  • BOTOY
    Technician
    • May 2016
    • 46

    service code c-2227 on konica c11000 pro black machine

    Hi guy,

    I opened imaging unit on my konica c1100 B/W machine to remove jam paper entered cleaning blade.
    When i restart machine. I had service code C-2227 appear!
    I check if i forget any connection or part, nothing.
    An idea please?
    Thanks
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: service code c-2227 on konica c11000 pro black machine

    Originally posted by BOTOY
    Hi guy, I opened imaging unit on my konica c1100 B/W machine to remove jam paper entered cleaning blade.
    When i restart machine. I had service code C-2227 appear!
    I check if i forget any connection or part, nothing.
    An idea please? Thanks
    what does your service manual say is the root of the code?

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5445

      #3
      Re: service code c-2227 on konica c11000 pro black machine

      Wow the C11000 limited by the size of the truck delivering the paper?
      Had to make a joke.
      Google is your friend.
      Whatever

      Comment

      • Discount Printing Service
        Technician
        • Mar 2009
        • 36

        #4
        Re: service code c-2227 on konica c11000 pro black machine

        does the imaging unit have chips?
        Thanks,
        John M
        DPS
        Senior Field Technician

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: service code c-2227 on konica c11000 pro black machine

          Originally posted by Discount Printing Service
          does the imaging unit have chips?
          Pretty sure the SM would have that info.

          Sent from my SM-G960U using Tapatalk

          Comment

          • BOTOY
            Technician
            • May 2016
            • 46

            #6
            Re: service code c-2227 on konica c11000 pro black machine

            Originally posted by allan
            Wow the C11000 limited by the size of the truck delivering the paper?
            Had to make a joke.
            Google is your friend.

            I'm sorry, it is KM bizhub c1100 pro B/W machine.

            Comment

            • BOTOY
              Technician
              • May 2016
              • 46

              #7
              Re: service code c-2227 on konica c11000 pro black machine

              Hi,

              Finally it was developper unit motor blocked.
              I fixed it just buy removing some developper from unit.
              Thanks

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5445

                #8
                Re: service code c-2227 on konica c11000 pro black machine

                Originally posted by BOTOY
                Hi,

                Finally it was developper unit motor blocked.
                I fixed it just buy removing some developper from unit.
                Thanks
                Hey thanks for your solution.
                When you post add the description of the error code.
                And stuff you have tried.
                Then the guys will warm up to you a bit more.
                Whatever

                Comment

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