Dipslay Printer settings not shown completely

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  • Ramzi Soenen
    • Dec 2024

    [Misc] Dipslay Printer settings not shown completely

    Hello,

    We have a Microsoft surface book, and a Konica Minolta 452,652 and 654. I installed the same drive i have installed on other clients. But when i go to printer settings the options aren't dispayed fully (see attachement).
    Does anyone have a solution for this problem.

    Kind Regards
    Ramzi Soenen
    Attached Files
  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #2
    Re: Dipslay Printer settings not shown completely

    Did you add manually? Or did you use installer?

    Comment

    • Ramzi Soenen

      #3
      Re: Dipslay Printer settings not shown completely

      I installed the driver manually. Windows 10 automatically installs a driver. But not the extended. So i installed trough devices/printers and there i went to the printer settings, advanced tab, en installed the correct driver.
      I have no issues doing that on other devices. Just on the Microsoft Surface Book.

      Comment

      • Bix
        Service Manager

        1,000+ Posts
        • Apr 2018
        • 1421

        #4
        Re: Dipslay Printer settings not shown completely

        In Printer Properties> Configure, you can add the options manually.

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1971

          #5
          Re: Dipslay Printer settings not shown completely

          ive never trusted changing the driver after install.

          i personally never use that feature. the amount of IT that will say get new copier and just change the C364 cue to now have a C368 driver then complain that secure print or other features dont work properly.

          id be doing the install manually and dont let windows pick the driver make sure you select it yourself

          Comment

          • B0265
            Senior Tech

            500+ Posts
            • Jan 2007
            • 718

            #6
            Re: Dipslay Printer settings not shown completely

            It's difficult to see what is missing in your picture, do you have another?

            Comment

            • Ramzi Soenen

              #7
              Re: Dipslay Printer settings not shown completely

              Hello,

              Some additional information. it's a network printer. I don't miss any options, it's just that the options aren't displayed completely. E.g. An additional print screen: the tray settings: there is the option of tray1, tray2,... but the text isn't displayed completely.
              Attached Files

              Comment

              • Copier Addict
                Aging Tech

                Site Contributor
                10,000+ Posts
                • Jul 2013
                • 13039

                #8
                Re: Dipslay Printer settings not shown completely

                Originally posted by Ramzi Soenen
                Hello,

                Some additional information. it's a network printer. I don't miss any options, it's just that the options aren't displayed completely. E.g. An additional print screen: the tray settings: there is the option of tray1, tray2,... but the text isn't displayed completely.
                Seems like a computer resolution compatibility issue.

                Comment

                • B0265
                  Senior Tech

                  500+ Posts
                  • Jan 2007
                  • 718

                  #9
                  Re: Dipslay Printer settings not shown completely

                  It's a problem with the KM drivers and high resolution screens in W10, check this link:
                  Windows 10 - Drop down menus in printer preferences are cut off - Microsoft Community

                  Comment

                  • Javier Veintimilla
                    Junior Member
                    • Oct 2019
                    • 3

                    #10
                    Re: Dipslay Printer settings not shown completely

                    Originally posted by Ramzi Soenen
                    Hello,

                    We have a Microsoft surface book, and a Konica Minolta 452,652 and 654. I installed the same drive i have installed on other clients. But when i go to printer settings the options aren't dispayed fully (see attachement).
                    Does anyone have a solution for this problem.

                    Kind Regards
                    Ramzi Soenen
                    As an estimate, please I need the firmware of the KONICA MINOLTA bizhub c654 machine and someone can help me

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808

                      #11
                      Re: Dipslay Printer settings not shown completely

                      Originally posted by Javier Veintimilla
                      As an estimate, please I need the firmware of the KONICA MINOLTA bizhub c654 machine and someone can help me
                      thanks for hijacking a thread with a non related problem....

                      firmware is a copyrighted file and a tech that has the logins to get it could be in hot water with KM and his company...

                      you are a user.. you have made NO CONTRIBUTION to the site and frankly to no other problem others are facing

                      IF I still had the ability to throw a RED CARD today I would do it.

                      frankly you need to go read the FORUM RULES...

                      it's people like you ( probably not a tech but a wanna be ) that bring this AWESOME resource of a site down. Be glad I am not an admin. people like you would be shitcanned
                      as an estimate I say you are a broke ass mutherfucker from some 3rd world shithole cuntry

                      Comment

                      • Javier Veintimilla
                        Junior Member
                        • Oct 2019
                        • 3

                        #12
                        Re: Dipslay Printer settings not shown completely

                        Originally posted by Phil B.
                        thanks for hijacking a thread with a non related problem....

                        firmware is a copyrighted file and a tech that has the logins to get it could be in hot water with KM and his company...

                        you are a user.. you have made NO CONTRIBUTION to the site and frankly to no other problem others are facing

                        IF I still had the ability to throw a RED CARD today I would do it.

                        frankly you need to go read the FORUM RULES...

                        it's people like you ( probably not a tech but a wanna be ) that bring this AWESOME resource of a site down. Be glad I am not an admin. people like you would be shitcanned
                        as an estimate I say you are a broke ass mutherfucker from some 3rd world shithole cuntry
                        q
                        Anda a decirle eso a la mil puta pedorra culiona sangonera de tu madre reflechucha de tu madre mal a ti no te parieron a ti te cagaron bobo hijo de puta

                        Comment

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