I want to help

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  • tech jalal
    Junior Member
    • Mar 2019
    • 4

    [Error Code] I want to help

    error 4802 bizhub c284

    I am a technician and I have a book
    Last edited by tech jalal; 03-11-2019, 11:02 PM.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: I want to help

    Originally posted by tech jalal
    Re: I want to help... error 4802 bizhub c284
    yup it's messed up! It's more like " Re: I NEED some help "

    what have you done?
    have you googled the problem?
    do you have the service manuals?
    are you a tech?

    Comment

    • srvctec
      Former KM Senior Tech

      500+ Posts
      • Oct 2009
      • 827

      #3
      Re: I want to help

      Originally posted by Phil B.
      yup it's messed up! It's more like " Re: I NEED some help "

      what have you done?
      have you googled the problem?
      do you have the service manuals?
      are you a tech?
      My general analysis on tech or not is if in their post, they don't mention a thing that was done, as well as that being their first post= not a tech.
      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: I want to help

        Originally posted by srvctec
        My general analysis on tech or not is if in their post, they don't mention a thing that was done, as well as that being their first post= not a tech.
        to a certain extent I agree... I (wrongly) made that assumption about a month ago... seems that person had been in the industry the same amount of years as I and got rather 'huffy' with me about it.

        So now I try to be a more 'humble and quieter Pooh Bear"

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: I want to help

          He left a clue. He is tech jalal.
          So what have you done so far?

          Looks like the old board switcheroo went haywire.
          Googled the solution in 5 seconds flat!

          Error Codes > Konica-Minolta > bizhub 364e > Code C4802
          Whatever

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: I want to help

            Originally posted by tech jalal
            error 4802 bizhub c284

            I am a technician and I have a book
            don't edit the original post.. you DIDN'T mention ANY of that in OP.

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5445

              #7
              Re: I want to help

              Oops just edited my previous post above.
              Don't want to upset the whip.
              Whatever

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: I want to help

                Originally posted by allan
                He left a clue. He is tech jalal.
                So what have you done so far?
                Looks like the old board switcheroo went haywire.
                Googled the solution in 5 seconds flat!
                Error Codes > Konica-Minolta > bizhub 364e > Code C4802
                I googled it also.. found same results....
                he never mentioned what has been done...
                if you notice he edited OP from " I want to help error XXX model XXX"
                as been said.. I don't think he IS a TECH or has the manual...

                therefore done here.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: I want to help

                  Q:Messed up with board replacement(PRCB) without data backup before?
                  A:Most probably-Yes
                  Q:Cannot enter service mode?
                  A:Most probably-Yes

                  Solution:
                  Hire a tech.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: I want to help

                    Originally posted by tsbservice
                    Q:Messed up with board replacement(PRCB) without data backup before?
                    A:Most probably-Yes
                    Q:Cannot enter service mode?
                    A:Most probably-Yes

                    Solution:
                    Hire a tech.
                    Ohhhh... but he IS a tech WITH manual (bwahaha)

                    He still hasn't answered WHAT has been done...

                    but he was kind enuff to edit the OP from mode/code to
                    "Am a tech with manual" but left out the error code!
                    O

                    Comment

                    • tech jalal
                      Junior Member
                      • Mar 2019
                      • 4

                      #11
                      [QUOTE = Phil B.؛ 739430] Ohhhh ... لكنه تقنية مع دليل (bwahaha)

                      لم يرد بعد على ما تم القيام به ...

                      لكنه كان محققًا جيدًا لتحرير OP من الوضع / الرمز إلى
                      "أنا تقنية مع دليل" ولكن استبعد رمز الخطأ!
                      O [/ QUOTE]


                      توقف الحل 00 توقف وضع الخدمة 01 c 0 وضع تحميل بيانات المحرك نعم موافق قم بإيقاف تشغيل مفتاح الطاقة الرئيسي وقم بتشغيله مرة أخرى أكثر من

                      Comment

                      • tech jalal
                        Junior Member
                        • Mar 2019
                        • 4

                        #12
                        Re: I want to help

                        Originally posted by Phil B.
                        Ohhhh... but he IS a tech WITH manual (bwahaha)

                        He still hasn't answered WHAT has been done...

                        but he was kind enuff to edit the OP from mode/code to
                        "Am a tech with manual" but left out the error code!
                        O


                        stop 00 stop 01 service mode stop 0 c[Engine Data Backup] [Engine Data Load mode] [Yes] “OK” Turn OFF the main power switch and turn it ON again more than 10 seconds after

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22808

                          #13
                          Re: I want to help

                          Originally posted by tech jalal
                          [QUOTE = Phil B.؛ 739430] Ohhhh ... لكنه تقنية مع دليل (bwahaha)

                          لم يرد بعد على ما تم القيام به ...

                          لكنه كان محققًا جيدًا لتحرير OP من الوضع / الرمز إلى
                          "أنا تقنية مع دليل" ولكن استبعد رمز الخطأ!
                          O [/ QUOTE]


                          توقف الحل 00 توقف وضع الخدمة 01 c 0 وضع تحميل بيانات المحرك نعم موافق قم بإيقاف تشغيل مفتاح الطاقة الرئيسي وقم بتشغيله مرة أخرى أكثر من
                          WTF? is this?

                          Comment

                          • Copier Addict
                            Aging Tech

                            Site Contributor
                            10,000+ Posts
                            • Jul 2013
                            • 13037

                            #14
                            Re: I want to help

                            Originally posted by Phil B.
                            WTF? is this?
                            It looks like a language other than english. They do exist you know. Lol

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22808

                              #15
                              Re: I want to help

                              Originally posted by copier addict
                              It looks like a language other than english. They do exist you know. Lol
                              well aware of other languages... but it doesn't look like french or german..

                              I thought we had an understanding to post in english @ CTN..
                              I mean it is located in the USA.. "when in Rome....."

                              Comment

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