[Misc] connection dropping bizhub c350

[Scottyj]

Hi All,

I have a bizhub c350 and when I print from any computer on the network (windows or mac) it fails to print.
when I switch machine off and back on it prints and jobs that were in the queue.

[Flash]

Re: connection dropping bizhub c350

That crusty old machine will not work on a gigabit network. Put a 10/100 ethernet switch between the copier and your network to slow down the network speed.

[Scottyj]

Re: connection dropping bizhub c350

Thank flash (i think), crusty old machine indeed. hard to beat print quality and just chuggs away with some TLC.
I have a 10/100 switch in place and machine has been running on the same network set up without a problem for a few years.
The only issue we had was a message saying 'Black imaging unit needs changing soon' (or something like that). I had the same message for weeks and was expecting it to eventually quit altogether, but it didnt. However, this is when it started to reject any prints sent to machine.
I replace black IU. prints great but still dropping connection.
Any ideas?

[Gaffers01]

Re: connection dropping bizhub c350

could be an ipconflict, try turning the machine off. and ping the address of the machine and see if you get a reply.

[bsm2]

Re: connection dropping bizhub c350

switch are backward compatible, sounds like maybe printing is using wsd port instead of ipaddress

[Flash]

Re: connection dropping bizhub c350

Does it have a Fiery print controller or the standard contoller?

[Scottyj]

Re: connection dropping bizhub c350

Thanks for your comments guys,
look like it was an ip conflict, thanks Gaffers01
all sorted