configuration - bizhub C224e, IPP, CUPS, Account Track

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  • AdamK
    • Dec 2024

    configuration - bizhub C224e, IPP, CUPS, Account Track

    I'm trying to setup IPP printing on bizhub C224e and Linux PC.

    - Account Track is enabled on the printer -> I have a User name + PIN
    - IPP is enabled on the printer -> I know the IPP URI
    - IPP authentication is enabled (method: request-user-name) - by selecting this option I expect that I can use the same credentials for IPP print as I'm using with Account Track
    - I've added the printer to CUPS via the web interface, using URI found in the printer admin and PPD found on the support website

    The problem is that when I'm printing, the job is sent to the printer, CUPS tells me that it's completed, but nothing is printed. When examining the Job history on the printer's lcd screen I can see that the job is there, but there's "group authentication error". It seems that CUPS is not sending the right authentication info. My question is: where do I put the PIN code I'm using for authentication? I've tried setting the printer's device URI in format ipps://username: password@printer_ip/ipp, but it didn't work - I suppose that would work with the IPP authentication set to "Basic"?

    Thanks for any suggestions.
  • B0265
    Senior Tech

    500+ Posts
    • Jan 2007
    • 718

    #2
    Re: configuration - bizhub C224e, IPP, CUPS, Account Track

    I know that KM Europe have developed a Linux CUPS Driver that supports user authentication and account track.
    I havn't seen it on the public site so I suppose you have a login to the dealer support site to find it.
    Last edited by B0265; 03-21-2019, 09:54 AM.

    Comment

    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1971

      #3
      Re: configuration - bizhub C224e, IPP, CUPS, Account Track

      What driver are you using?

      If you need one tried these

      Comment

      • AdamK

        #4
        Re: configuration - bizhub C224e, IPP, CUPS, Account Track

        B0265:
        Thanks for the info. I don't see why it's not available to public.

        rrrohan:
        I've tried those, they're available even on the official support website. The problem is that I could not find where to set up the user PIN/password.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: configuration - bizhub C224e, IPP, CUPS, Account Track

          Find the PPD file and search password. Done this many moons ago. So not sure if its that.

          PPD.jpg
          Whatever

          Comment

          • B0265
            Senior Tech

            500+ Posts
            • Jan 2007
            • 718

            #6
            Re: configuration - bizhub C224e, IPP, CUPS, Account Track

            [QUOTE=AdamK;741982]B0265:
            Thanks for the info. I don't see why it's not available to public.

            Check with your local KM dealer if they can support you with the driver.
            The driver for Develop is available, but I doubt the the account track data you set in this driver will be accepted by a KM printer.

            https://o.cses.konicaminolta.com/fil...anguage.tar.gz


            Comment

            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1971

              #7
              Re: configuration - bizhub C224e, IPP, CUPS, Account Track

              i would turn off IPP authentication.

              i havent installed ever on Linux but if its anything like Mac not only do you enable account track in CUPs you also need to insert it onto the driver.

              It sounds like your not putting the account code in.

              and IPP shouldnt need authentication enabled, that seems like overkill and is possibly contributing to print errors

              Comment

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