C-2221 on C7000

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  • kenpio
    Trusted Tech

    100+ Posts
    • Dec 2015
    • 195

    [Error Code] C-2221 on C7000

    We have a C7000 that has this code. We go there and reset the machine and it runs. As long as we are there, it is running. This has been happening for about a month or so. We have cleaned the transfer home position sensor and the the disk that is on the back of the machine. I have the motor, photosensor and the ACDB ordered, well the board is back ordered. Just wondering is this the solution or is there something else that we are missing? The box has 1.5 million on it. Customer says that the machine is down. We get there and reset it and it running. So we don't know??

    Thanks
    KEN
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