BZ C3350 random C-E301

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  • copyrooks
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2013
    • 209

    #16
    Re: BZ C3350 random C-E301

    Originally posted by CompyTech
    Agreed.

    Actually installed the expansion memory into the empty RAM slot recently and waiting to see if this will actually help the machine process data better.
    I hope you don't get frozen copiers from installing the expansion memory. I had to remove the expansion memory of multiple c3350s, c3351s, c3851fs models due to frozen copiers, after Konica recommended replacing expansion memory, HDD,MFPB and the issue was not resolved we ended up taking off the extra memory and no callbacks since. We are lucky none of our customers use or even know anything about i-option.

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    • POPEYE
      Technician
      • Jul 2019
      • 10

      #17
      Re: BZ C3350 random C-E301

      Have 2 C3350 had same problem,it fixed after replaced SSD

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      • Sysco
        Technician
        • Mar 2010
        • 43

        #18
        Re: BZ C3350 random C-E301

        Get back to network speed or change from Auto to 100 full or half duplex.

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        • DK-tech
          Technician
          • Apr 2021
          • 25

          #19
          Re: BZ C3350 random C-E301

          I have a C3350 that sometimes says "Service Call!" on the screen but no error code. I just formattet HDD, set network to 100 full duplex and ordered SSD. Will update when I know results.

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