C-FA16 in Buzhub C360

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  • windcopier
    Technician

    50+ Posts
    • Apr 2019
    • 51

    C-FA16 in Buzhub C360

    Hi there.
    i encounter my customer place appear Error Code C-FA16 and reset also the same.

    Any suggestion to solve this problem?

    Bcas i saw the service manual said require to upgrade firmware but this copier been use in customer place more then 2 years.

    Many thanks~
  • Copier Addict
    Aging Tech

    Site Contributor
    10,000+ Posts
    • Jul 2013
    • 13039

    #2
    Re: C-FA16 in Buzhub C360

    Originally posted by windcopier
    Hi there.
    i encounter my customer place appear Error Code C-FA16 and reset also the same.

    Any suggestion to solve this problem?

    Bcas i saw the service manual said require to upgrade firmware but this copier been use in customer place more then 2 years.

    Many thanks~
    If the manual suggests upgrading the firmware, that is probably a good place to start. Firmware can become unstable and sometimes needs a boost, even if it is the same level of firmware

    Comment

    • windcopier
      Technician

      50+ Posts
      • Apr 2019
      • 51

      #3
      Re: C-FA16 in Buzhub C360

      Originally posted by copier addict
      If the manual suggests upgrading the firmware, that is probably a good place to start. Firmware can become unstable and sometimes needs a boost, even if it is the same level of firmware
      Thank you.

      Does any seller can sell the firmware to me of Bizhub C360?
      Thank you for your kindness help.

      Comment

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