C284e ..... and AirPrint

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  • tazthedev
    Junior Member
    • Jun 2019
    • 2

    C284e ..... and AirPrint

    Hi
    A customer is having problem with every IPhone and IPad. They are not able to print on C284e.

    AirPrint function is activated.
    They needs to unplug the LAN cable, plugged in, and the copier appears on their IPhone and IPad..
    Each of those Apple products are not same version, so, APPLE version is not the problem...
    They have a MacBook and its working properly...

    Konica firmware G20.M1 (latest)
    Any idea ?
  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #2
    Re: C284e ..... and AirPrint

    Hi, the printer and Apple's devices are in the same network?

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