Product name is CSRC?

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1971
    #1

    Product name is CSRC?

    What it mean by version?

    I just looked at 2 different B958's in CSRC and one was called B958_Ver41 and the other is B958_Ver32

    Is this just referring to how many modifications its had since the first copier came of the production line?
    Tags: b958_ver32, copier, csrc, line, referring
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635
      #2
      Re: Product name is CSRC?

      I think it may be FW Function version. One with ver41 should be at R9 FW level, and another maybe G9.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1971
          #3
          Re: Product name is CSRC?

          Originally posted by tsbservice
          I think it may be FW Function version. One with ver41 should be at R9 FW level, and another maybe G9.
          ill double check but i dont believe so

          its just we had some issues with the B958 ADF not latching down well causing problems with gears meshing and it seems to be more of a problem on the 958's we sold early on in the release

            Comment

            • Jumping Jack Flash
              Technician
              • Jul 2009
              • 60
              #4
              Re: Product name is CSRC?

              Originally posted by rrrohan
              What it mean by version?

              I just looked at 2 different B958's in CSRC and one was called B958_Ver41 and the other is B958_Ver32

              Is this just referring to how many modifications its had since the first copier came of the production line?


              HI, Have you already solved this problem ?

                Comment

                • Bix
                  Service Manager

                  1,000+ Posts
                  • Apr 2018
                  • 1421
                  #5
                  Re: Product name is CSRC?

                  That value simply indicates the software version of the printer. Read it in Utilities> Device Information.


                  The last firmware is 4.2


                  In addition, some recently installed printers may have changes compared to the printers installed a year ago, in addition to the new FW already installed.

                    Comment

                    • Jumping Jack Flash
                      Technician
                      • Jul 2009
                      • 60
                      #6
                      Re: Product name is CSRC?

                      HI Bix, I have a question for you.
                      If you use CSRC you will ecounter that a machine shown another model name than it is.
                      I would like to know does CSRC`s communication always is correct from CSRC?



                      Originally posted by Bix
                      That value simply indicates the software version of the printer. Read it in Utilities> Device Information.


                      The last firmware is 4.2


                      In addition, some recently installed printers may have changes compared to the printers installed a year ago, in addition to the new FW already installed.

                        Comment

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