Verifying What Firmware Level Konica Minolta bizhub C552 vs C654e

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  • MFPs R Now PCs
    MFP Tech & I.T. Manager

    100+ Posts
    • Jul 2011
    • 156

    #1

    [Misc] Verifying What Firmware Level Konica Minolta bizhub C552 vs C654e

    We are having problems with scanning to Windows10 and Server2019 from Konica Minolta bizhub C552 and C654e. We know it is the Firmware level/version SMB 1.0 vs 2.x situation, however we are having an internal debate and what to confirm with (e.g. Card Version vs Controller Boot Program) and Card Version is missing on the C552. We verify with MFP Controller BOOT Program right as that is on both machine?
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    Last edited by MFPs R Now PCs; 07-12-2019, 08:29 PM. Reason: ATTACH FILES
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  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7981

    #2
    Re: Verifying What Firmware Level Konica Minolta bizhub C552 vs C654e

    1. G20-M0 is latest base FW on your C654e, you will need special FW for SMB2 support, minimum is GDB-M0.
    2. No support for SMB2 on C552, fyi FW version is G00-D1.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
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