bizhub 754e paper jamming from 2nd Tray

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  • beowulf
    Technician
    • Mar 2019
    • 22

    bizhub 754e paper jamming from 2nd Tray

    bizhub 754e, paper jams during copy from 2nd tray in front of vertical transport sensor (PS12). Before jam it gives noise of friction or rigid feed then it jams. Jamming is frequent. some times does not jam at all. according to manual there are couple of parts to check. I was wondering if any expert tell me the exact problematic part.???

    Jam code is 12-01. Counter: 185K.
    No clutch is replaced yet.

    any suggestions?
  • tech51
    Senior Tech

    500+ Posts
    • Jan 2009
    • 846

    #2
    Re: bizhub 754e paper jamming from 2nd Tray

    What have you checked or replaced?

    Have the basics been done?

    What are the parts lives?

    This sort of information is needed before anyone can help, otherwise it’s just guesswork.

    Comment

    • blazebusiness
      SanDiegoCopierRepair.com

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 1246

      #3
      Re: bizhub 754e paper jamming from 2nd Tray

      Originally posted by beowulf
      bizhub 754e, paper jams during copy from 2nd tray in front of vertical transport sensor (PS12). Before jam it gives noise of friction or rigid feed then it jams. Jamming is frequent. some times does not jam at all. according to manual there are couple of parts to check. I was wondering if any expert tell me the exact problematic part.???

      Jam code is 12-01. Counter: 185K.
      No clutch is replaced yet.

      any suggestions?
      That's a pretty basic / easy to troubleshoot issue for an experienced tech.........Check the jam history in service mode. If all cassettes are having some jams in the vertical transport area......you can eliminate the cassettes as the cause

      If , as you already said, all other cassettes feed fine and the only time you experience jamming is from cassette #2 you can obviously eliminate the vertical transport as the culprit and just focus on the cassette feed unit. Remove it, inspect and clean sensors and replace rollers and rough up the shaft under the one-way. Reinstall and see if feed issues are gone.

      (Also, the separation rollers develop flat spots causing all kinds of intermittant jams such as what you are describing)
      sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

      Comment

      • tech51
        Senior Tech

        500+ Posts
        • Jan 2009
        • 846

        #4
        Re: bizhub 754e paper jamming from 2nd Tray

        Originally posted by blazebusiness
        That's a pretty basic / easy to troubleshoot issue for an experienced tech.........Check the jam history in service mode. If all cassettes are having some jams in the vertical transport area......you can eliminate the cassettes as the cause

        If , as you already said, all other cassettes feed fine and the only time you experience jamming is from cassette #2 you can obviously eliminate the vertical transport as the culprit and just focus on the cassette feed unit. Remove it, inspect and clean sensors and replace rollers and rough up the shaft under the one-way. Reinstall and see if feed issues are gone.

        (Also, the separation rollers develop flat spots causing all kinds of intermittant jams such as what you are describing)
        Agree with all of the above with one addition.

        If the dfpv roller has flats or any sort of uneven wear, replace the torque limiter that the dfpv couples with. I replace these regularly on higher volume machines.

        Comment

        • beowulf
          Technician
          • Mar 2019
          • 22

          #5
          Re: bizhub 754e paper jamming from 2nd Tray

          Originally posted by blazebusiness
          That's a pretty basic / easy to troubleshoot issue for an experienced tech.........Check the jam history in service mode. If all cassettes are having some jams in the vertical transport area......you can eliminate the cassettes as the cause

          If , as you already said, all other cassettes feed fine and the only time you experience jamming is from cassette #2 you can obviously eliminate the vertical transport as the culprit and just focus on the cassette feed unit. Remove it, inspect and clean sensors and replace rollers and rough up the shaft under the one-way. Reinstall and see if feed issues are gone.

          (Also, the separation rollers develop flat spots causing all kinds of intermittant jams such as what you are describing)
          I have replaced all the rollers. (Pickup, Feed, Separation) but problem is still there. I have removed cassette 2 feed unit and checked everything. Sensors and cleaned the shaft though it was fine. I was thinking may be one-way clutch is faulty? Did not replace it. As i have mentioned jam code is 12-01 and total counter is 18K+.

          Any other expert opinion?

          Comment

          • beowulf
            Technician
            • Mar 2019
            • 22

            #6
            Re: bizhub 754e paper jamming from 2nd Tray

            Originally posted by tech51
            Agree with all of the above with one addition.

            If the dfpv roller has flats or any sort of uneven wear, replace the torque limiter that the dfpv couples with. I replace these regularly on higher volume machines.

            I will try this for sure.

            Comment

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