Data Administrator Error during import

[LAURENT19]

Hello,


When i use Data Administrator to import Departments Codes
on series 8 (458e 558e C458e), I've this message on the screen

"The number of items in the audit log greater than the
limit value, the data can not be exported to the
peripheral. Use the log management utility to populate the
peripheral. "

Have you ever seen this? An soluce ?

[rrrohan]

Re: Data Administrator Error during import

try exporting to USB from old copier then importing to new copier

switch 72 value 04

found this in help guide

Processing Options

Processing method when audit log is near full.
When writing to a device supporting two types of IC card, specify to which type priority is given.
Also, specify which registration to prioritize to override, when there are multiple registrations of biometric data in the device.

Processing method when audit log is near full

• Continue processing
  Continue processing until audit log becomes full.
  
• Stop processing
  Stop processing.

Card Type Priority

• FeliCa/FCF/SSFC/FeliCa (Proprietary Card)
  Give priority to FeliCa/FCF/SSFC/FeliCa (Proprietary Card).
  
• TypeA
  Give priority to TypeA.

Biological information priority(AU-102)

• Prioritize Location 1
  Prioritize [Registration 1] for the biometric data.
• Prioritize Location 2
  Prioritize [Registration 2] for the biometric data.

  Details: The specified registration can be editable, when batch maintenance. It will override the biometric data of the specified registration, when batch copy.

[B0265]

Re: Data Administrator Error during import

Do you import from a (csv) file?
It's hard to see any details on the image you have uploaded.

[LAURENT19]

Re: Data Administrator Error during import

My import file is (.txt)
separate ";"

i have installed last year "log management" software on a PC.
I supposed that it's the start of my problem.

I think the log audit is FULL but where is it ?

MFC ? PC software ?
I don't know where i can erase it


If i try to import DPT CODES with an USB -----> it's OK
But I can't use Data Administrator after.


************************************************** *****************************
*I encountered the same problem on another client (C224e) where I installed "log management Software**

S T R A N G E C O H I N C I D E N C E
************************************************** ******************************

[B0265]

Re: Data Administrator Error during import

I have very limited experience from the log management utility, but if you export the log files from the MFP and select "Delete the saved record from the received log" log data will be deleted on the MFP.

[LAURENT19]

Re: Data Administrator Error during import

Thanks for your soluce....
I will try this the next week

[LAURENT19]

Re: Data Administrator Error during import

C-D010 during DEPARTMENT CODE import

To give my experience,

Recently,
I succeeded an C-D010 during DEPARTMENT CODE import with Data Administrator 4.1.44000.

After trying many OPTIONS :

- Desactivated HDD, Power OFF/ON
- UNPLUG HDD,
- Trouble Reset, Power OFF/ON
- C-D010 at START


I've changed HDD
- Physycal Format --> OK
- Logical Format --> NO GOOD and COPIER REBOOT and C-D010 at START


AFTER MANY HOURS

SOLUCE

THE SSD IS CORRUPTED AND JUST NEED TO BE FORMATED

- Physycal Format --> OK Power OFF/ON
- ENTER the PASSPHRASE KEY by DEFAULT ***********
- REIMPORT DATA WITH DATA ADMINISTRATOR