Konica c6500

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  • Rohullah
    Technician
    • Sep 2019
    • 37
    #1

    Konica c6500

    Hi everyone, i have a problem with c6500, after print 2000 cyan color file, cyan toner is charging too much, Dv unit cover, transfer belt are full of cyan. Cyan is coming out from backside fan. One new toner just printed 500 A5.
    If you have faced this problem or know about this, please advise me.
    Thanks
    20191029_184528.jpg20191029_185627.jpg
    Tags: c6500, cyan, printed, toner
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Konica c6500

      Originally posted by Rohullah
      Hi everyone, i have a problem with c6500, after print 2000 cyan color file, cyan toner is charging too much, Dv unit cover, transfer belt are full of cyan. Cyan is coming out from backside fan. One new toner just printed 500 A5.
      If you have faced this problem or know about this, please advise me.
      Thanks
      [ATTACH=CONFIG]43883[/ATTACH][ATTACH=CONFIG]43884[/ATTACH]
      how many pages on the drums/devs/belt?
      Genuine OEM or compatible toner?
      service Pms up to date?

        Comment

        • Rohullah
          Technician
          • Sep 2019
          • 37
          #3
          Re: Konica c6500

          Originally posted by Phil B.
          how many pages on the drums/devs/belt?
          Genuine OEM or compatible toner?
          service Pms up to date?
          Hi phil
          Drum and Dv are new. Not worked more than 3000 pages, belt is 30%

            Comment

            • Rohullah
              Technician
              • Sep 2019
              • 37
              #4
              Re: Konica c6500

              Originally posted by Phil B.
              how many pages on the drums/devs/belt?
              Genuine OEM or compatible toner?
              service Pms up to date?
              Toner is also genuine. I faced this after i printed a file that is 90% light cyan.

                Comment

                • tulintron
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jul 2014
                  • 651
                  #5
                  Re: Konica c6500

                  Originally posted by Rohullah
                  Hi everyone, i have a problem with c6500, after print 2000 cyan color file, cyan toner is charging too much, Dv unit cover, transfer belt are full of cyan. Cyan is coming out from backside fan. One new toner just printed 500 A5.
                  If you have faced this problem or know about this, please advise me.
                  Thanks
                  [ATTACH=CONFIG]43883[/ATTACH][ATTACH=CONFIG]43884[/ATTACH]
                  You can check the toner filter on the right side of the printer.

                  You can also check the time and amount of toner you are filling.
                  https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                    Comment

                    • mircea
                      Technician

                      50+ Posts
                      • Feb 2014
                      • 70
                      #6
                      Re: Konica c6500

                      Did you do all adjustments after you replaced dv/drums?
                      also try to clean your color reg sensors and do all adjustments again , including color registration and gamma adjustments

                      best of luck

                        Comment

                        • Rohullah
                          Technician
                          • Sep 2019
                          • 37
                          #7
                          Re: Konica c6500

                          Originally posted by mircea
                          Did you do all adjustments after you replaced dv/drums?
                          also try to clean your color reg sensors and do all adjustments again , including color registration and gamma adjustments

                          best of luck
                          This problem solved, It was DV problem
                          Thank you All

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7635
                              #8
                              Re: Konica c6500

                              Originally posted by Rohullah
                              This problem solved, It was DV problem
                              Thank you All
                              Glad you sorted out this but, what exactly was wrong with DV? Old/wrong developer, bad TCR sensor?
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                Comment

                                • Rohullah
                                  Technician
                                  • Sep 2019
                                  • 37
                                  #9
                                  Re: Konica c6500

                                  Originally posted by tsbservice
                                  Glad you sorted out this but, what exactly was wrong with DV? Old/wrong developer, bad TCR sensor?
                                  It was from magnet roller inside dv unit, the roller was charging more and spreading out. So when i changed the DV unit, problem gone.

                                    Comment

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