BH-C-3110, calibrating

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3297
    #1

    BH-C-3110, calibrating

    Customer called me today that his BH-C-3110 (16K on the clock, previously being serviced from another company) after every wakeup or starting anew says in the display that its "calibrating" and doing this for 2 minutes or so. This is the same behavior for copyjobs and also for printjobs. Printquality is good, so what could cause this? Any hidden setup in the tech mode unknown to me? I have no experience with these beauties......

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "
    Tags: behavior, bh-c-3110, calibrating, copyjobs
    • srvctec
      Former KM Senior Tech

      500+ Posts
      • Oct 2009
      • 827
      #2
      Re: BH-C-3110, calibrating

      When I had this same thing happen, I just reseated all 4 IUs and it didn't do it again.
      Last edited by srvctec; 10-31-2019, 09:32 PM.
      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

        Comment

        • mattcoop11
          Technician
          • Jun 2015
          • 12
          #3

            Comment

            • mo0651
              Service Manager

              1,000+ Posts
              • Apr 2009
              • 1054
              #4
              Re: BH-C-3110, calibrating

              Is it when they go to copy or fax??? Works fine when printing?? Scanner related. Clean under the slit glass and the white strip under there. We have had one or two where the lamp was
              to dim.

                Comment

                • Hansoon
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Sep 2007
                  • 3297
                  #5
                  Re: BH-C-3110, calibrating ** SOLVED **

                  Cleaned the terminals and contacts on all drum units and the toner cartridges as well. Problem did not reappear.

                  Thanks for your help guys. Special thanks to srvctec.

                  Hans
                  " Sent from my Intel 80286 using MS-DOS 2.0 "

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