KM drivers and Win10

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  • emujo2
    Service Manager

    1,000+ Posts
    • Mar 2017
    • 1580

    [Misc] KM drivers and Win10

  • darry1322
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2010
    • 817

    #2
    Re: KM drivers and Win10

    I've had a couple of these lately with Kyocera drivers and Win 10. Installer works fine and finishes but the printer doesn't show in the printers folder. It shows from the print dialogue in applications and works. Just no entry in the printers folder.

    I had planned on checking back after a couple of days. These particular customers would never look at the printer folder anyway.

    Comment

    • gere1
      Technician
      • Oct 2018
      • 20

      #3
      Re: KM drivers and Win10

      if it happened to me
      all for the win10 updates
      give me errors when desistalar a printer and after two days the same team have no problem

      Comment

      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 27454

        #4
        Re: KM drivers and Win10

        You can't delete old printer if it still has a print job still in the queue

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635

          #5
          Re: KM drivers and Win10

          I believe this behavior is due shit*y M$ updates. There are several threads in CTN about similar problems, new installed printers goes in Unspecified devices, unusually long time to install print driver or printer isn't appear at all before Windows restart, etc.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • Bix
            Service Manager

            1,000+ Posts
            • Apr 2018
            • 1421

            #6
            Re: KM drivers and Win10

            Sometimes I find myself more comfortable with the automatic KM installer. Sometimes it is impossible for me to remove old printers because the computer has some particular block or Window is buggy

            Comment

            • SalesServiceGuy
              Field Supervisor

              Site Contributor
              5,000+ Posts
              • Dec 2009
              • 7881

              #7
              Re: KM drivers and Win10

              In a recent late Sept 2019 automatic update, Microsoft pushed out software that appears to corrupt the print spooler.

              forbes.com/sites/gordonkelly/2019/10/03/microsoft-windows-10-warning-printer-updates-upgrade-windows-10/#42fdbdd14353


              Just starting the last few days, I have been experiencing wonky Win 10 print driver installs on multiple unrelated PCs with Toshiba, Lexmark and HP print devices.

              I know that I correctly installed the print driver but it does not immediately show up in Control Panel/ Devices & Printers.

              If you open a software application like Microsoft Word and select a printer, the new driver you just installed will show up there.

              Sometimes the new driver will show up on its own in Control Panel/ Devices & Printers a few hours or next day later.

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