c4641

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  • E-ring
    Technician
    • Apr 2019
    • 10

    [Error Code] c4641

    hi
    We have a Develop Ineo+ 2060L here that gives us some trouble:
    C4641, C4642, C4643 (and a few 4631, 4632, 4633)

    It appears only after printing, when the printer does the self adjustment, or when color registration auto adj. is made manually (after printing)
    After a restart, color registration auto adj. finishs normally, several times.

    We tried solenoid, Transferbelt and returning to install data.



    Thanks for suggestions...
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: c4641

    If color registration shutter solenoid is not failing it may be PRCB...is my guess.
    Btw, nice user name and picture
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • E-ring
      Technician
      • Apr 2019
      • 10

      #3
      Re: c4641

      Originally posted by tsbservice
      If color registration shutter solenoid is not failing it may be PRCB...is my guess.
      Btw, nice user name and picture
      Thanks!

      One of my colleagues remembered a similar case... FW had a bug, so I will try that next.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: c4641

        Doing FW won't hurt. Good luck.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • E-ring
          Technician
          • Apr 2019
          • 10

          #5
          Re: c4641

          It is a FW bug!
          Everything newer than the G00 that was installed will solve it.

          Comment

          • E-ring
            Technician
            • Apr 2019
            • 10

            #6
            Re: c4641

            Originally posted by E-ring
            It is a FW bug!
            Everything newer than the G00 that was installed will solve it.

            So, in the end it was not the mass production FW that solved it, its a bug fixing one gmf21. You have to search for C4661, all the other errors I had are not mentioned.

            Whole trouble was caused by customer choosing Toner save in each tray setup (cheap f...).
            I guess, printer uses low density only in adjustments outside of tech mode.

            Comment

            • Amine
              Junior Member
              • Nov 2020
              • 1

              #7
              Re: c4641

              Originally posted by E-ring
              So, in the end it was not the mass production FW that solved it, its a bug fixing one gmf21. You have to search for C4661, all the other errors I had are not mentioned.

              Whole trouble was caused by customer choosing Toner save in each tray setup (cheap f...).
              I guess, printer uses low density only in adjustments outside of tech mode.

              i dont understand the solution i have the same problem
              please you can explain

              Comment

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