C3100p image unit low

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  • Qball
    Trusted Tech

    100+ Posts
    • Jun 2013
    • 127

    [Misc] C3100p image unit low

    Hey there. I have a customer that was inquiring as to whether or not the C3100p can show that the image unit is low. She experiences the image unit empty message but does not believe that she has ever seen an image unit low message. The impact this has is she then has to be down for a few days while she's waiting for an image unit.
  • D Colour
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2008
    • 208

    #2
    Re: C3100p image unit low

    It states in the service manual that "near life" is 17,000, life is 20k and life stop is 21k. You would assume there is a near life warning in this case.

    There was a "Near Empty/Near Full" setting on the older model that had to be switched on. Give me a moment and I'll have a look for it.
    Everything that has a beginning, has an end.....

    Comment

    • D Colour
      Trusted Tech

      Site Contributor
      100+ Posts
      • Oct 2008
      • 208

      #3
      Re: C3100p image unit low

      So....

      Service mode

      System 2

      Paper Empty Alert (I dont know why it is in here!)

      Near Empty

      I-UNIT Low

      Paper Empty Alert1.jpg

      Paper Empty Alert.jpg

      According to that it should be on by default!

      There is also a setting to extend the life of the image units from 105% life to 167% life.
      Everything that has a beginning, has an end.....

      Comment

      • Qball
        Trusted Tech

        100+ Posts
        • Jun 2013
        • 127

        #4
        Re: C3100p image unit low

        Originally posted by D Colour
        So....

        Service mode

        System 2

        Paper Empty Alert (I dont know why it is in here!)

        Near Empty

        I-UNIT Low

        [ATTACH=CONFIG]44582[/ATTACH]

        [ATTACH=CONFIG]44583[/ATTACH]

        According to that it should be on by default!

        There is also a setting to extend the life of the image units from 105% life to 167% life.
        That's awesome. Thanks a million!

        Comment

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