Bizhub new firmware: marketplace G00-X4

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    Bizhub new firmware: marketplace G00-X4

    Hello guys,


    today I made a bitter discovery. The new bizhubs you will buy now have the G00-X4 with the same configurations as the iSeries.


    So you need to disable the security messages, make sure that ip filtering does not create problems and disable the marketplace.


    In iSeries I have no difficulty disabling it. Before I disabled it from "Network - IWS Settings" or in the new firmware there was even the voice to disable the Marketplace.


    Unfortunately on bizhub series 8 I don't find the function to disable Marketplace. If I remove it from the icons, the next restart it reappears.


    Any suggestions?
    thank you
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: Bizhub new firmware: marketplace G00-X4

    Remove it completely by openAPI remove tool.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421

      #3
      Re: Bizhub new firmware: marketplace G00-X4

      it's bizarre because I tried with OpenAPI Application but it doesn't detect it. Maybe because the icon is "marketplace installer" and actually still is not installed.


      Unfortunately, if I disable it from the icons, it reappears on the next restart.

      Comment

      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1580

        #4
        Re: Bizhub new firmware: marketplace G00-X4

        leave IWS ON, remove marketplace, cycle power..We had this issue where the MFP was trying to reach out to the marketplace website to update itself. No market place app were in use and we got a unable to connect error message that was pissing the customer off. This was the only way to get rid of marketplace. E

        Comment

        • srvctec
          Former KM Senior Tech

          500+ Posts
          • Oct 2009
          • 827

          #5
          Re: Bizhub new firmware: marketplace G00-X4

          Huh??! I've updated DOZENS of 8 series (7 and 9 series also) machines to the X4 F/W and never had Marketplace come into play on any of them. Never had a customer complain about anything new after the update, either. We don't setup any customer to use the Marketplace in the first place, so maybe that's why?

          Or maybe I'm misunderstanding. Do you mean only new machines that come with X4 preinstalled, have the marketplace and same look as i series?
          Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: Bizhub new firmware: marketplace G00-X4

            Originally posted by Bix
            it's bizarre because I tried with OpenAPI Application but it doesn't detect it. Maybe because the icon is "marketplace installer" and actually still is not installed.


            Unfortunately, if I disable it from the icons, it reappears on the next restart.
            Aha, so it's actually not installed but icon to install it appears on new machine display?
            I'm going to install C258 on monday and will observe the situation.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Bix
              Service Manager

              1,000+ Posts
              • Apr 2018
              • 1421

              #7
              Re: Bizhub new firmware: marketplace G00-X4

              Here's the trick! Following the procedure that worked:
              1. IWS is not present unless you enable the browser first. So I first enabled the browser.
              2. After restarting the MFP, I have access to the IWS function.
              3. Open OpenAPI Manager and finally Market Place has appeared.
              4. I have removed the marketplace

              (only in news mfp with G00-X4)

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7635

                #8
                Re: Bizhub new firmware: marketplace G00-X4

                Glad you sorted out this. By helping yourself you hopefully in the future save some fellow tech time and griefs.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • Bix
                  Service Manager

                  1,000+ Posts
                  • Apr 2018
                  • 1421

                  #9
                  Re: Bizhub new firmware: marketplace G00-X4

                  Bad news! I was convinced it was the definitive solution. Even after uninstalling with OpenAPI manager, the button reappears! I don't remember if right after the reboot or after the MFP has been off for some time


                  I guess I can't do much

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7635

                    #10
                    Re: Bizhub new firmware: marketplace G00-X4

                    You can always try to downgrade FW version.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Bix
                      Service Manager

                      1,000+ Posts
                      • Apr 2018
                      • 1421

                      #11
                      Re: Bizhub new firmware: marketplace G00-X4

                      I tell you the truth, I don't care. But it's just an attempt to avoid future trouble. In fact, it may prove useful in the future.


                      On a positive note, when you press that button, it asks you for the administrator password. So I hope the average user who will use the MFP will not be able to enable it by mistake.

                      Comment

                      • Flash
                        Trusted Tech

                        250+ Posts
                        • May 2007
                        • 378

                        #12
                        Re: Bizhub new firmware: marketplace G00-X4

                        Another problem with the X4 firmware is the machine freezes up when you try do do Bizhub Secure. I would downgrade to W5 to do Bizhub Secure.

                        Comment

                        • rrrohan
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Sep 2011
                          • 1971

                          #13
                          Re: Bizhub new firmware: marketplace G00-X4

                          if you disable web browser doesnt it kill API's?

                          Not like anyone uses the web browser to actually browse the net anyway so they wont miss it

                          Comment

                          • Bix
                            Service Manager

                            1,000+ Posts
                            • Apr 2018
                            • 1421

                            #14
                            Re: Bizhub new firmware: marketplace G00-X4

                            Enabling the browser only helps you to show IWS settings. If you disable it, IWS disappears.
                            More than a bug, I think Konica Minolta wants to make the marketplace permanent.

                            Comment

                            • mo0651
                              Service Manager

                              1,000+ Posts
                              • Apr 2009
                              • 1054

                              #15
                              Re: Bizhub new firmware: marketplace G00-X4

                              If it stays on the screen, maybe someone will ask about it. Then they can sell more of their over priced slow apps.
                              I hate because every time you want a simple copy, the silly machine is reconnecting to market place.

                              Comment

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