Disable supplies notification on mac

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Methmann
    Technician

    50+ Posts
    • May 2009
    • 72

    Disable supplies notification on mac

    Hello everyone

    We have disabled supplies notification in service mode for drums etc. on the machine.

    But mac users still get notification about expired drums etc. on their mac computers.

    Is there any way to avoid this??


    Thanks in advance :-)
  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 851

    #2
    Re: Disable supplies notification on mac

    Disable SNMP on the copier

    Comment

    • Methmann
      Technician

      50+ Posts
      • May 2009
      • 72

      #3
      Re: Disable supplies notification on mac

      Originally posted by mansart
      Disable SNMP on the copier

      Ahh, i will, thank you :-)

      Comment

      • occus
        Trusted Tech

        250+ Posts
        • Jul 2013
        • 312

        #4
        Re: Disable supplies notification on mac

        That works but you have to know in a mixed system with mac and win then you get trouble with printer is offline on the win computers.
        Maybe the 227 switch (hide unit status) can do the same but until now i have no experience because i haven't been using it for long. For contracts its a good thing.

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635

          #5
          Re: Disable supplies notification on mac

          Use switch 230.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: Disable supplies notification on mac

            why not just change the parts out when they have reached PM cycle? no CQ/PQ problem calls, customer doesn't feel you are doing the service correctly... boss won't get calls from irate customers.

            never understood why you would put yourself in that mess.

            Comment

            • mga
              Copier Technician

              Site Contributor
              1,000+ Posts
              • Dec 2010
              • 1393

              #7
              Re: Disable supplies notification on mac

              Originally posted by Phil B.
              why not just change the parts out when they have reached PM cycle? no CQ/PQ problem calls, customer doesn't feel you are doing the service correctly... boss won't get calls from irate customers.

              never understood why you would put yourself in that mess.
              Same here end of life means replace
              Regards Mark

              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

              https://copierservices.simdif.com

              Comment

              • Methmann
                Technician

                50+ Posts
                • May 2009
                • 72

                #8
                Re: Disable supplies notification on mac

                Originally posted by Phil B.
                why not just change the parts out when they have reached PM cycle? no CQ/PQ problem calls, customer doesn't feel you are doing the service correctly... boss won't get calls from irate customers.

                never understood why you would put yourself in that mess.

                Tell that to My boss. It costs money, and its contract customers 😉

                Comment

                • Methmann
                  Technician

                  50+ Posts
                  • May 2009
                  • 72

                  #9
                  Re: Disable supplies notification on mac

                  Should i use switch 227 or 230. And Edit to hex what? 🙂

                  Comment

                  • mattcoop11
                    Technician
                    • Jun 2015
                    • 12

                    #10
                    Re: Disable supplies notification on mac

                    Switch 227 hex 80


                    Sent from my iPhone using Tapatalk

                    Comment

                    • Methmann
                      Technician

                      50+ Posts
                      • May 2009
                      • 72

                      #11
                      Re: Disable supplies notification on mac

                      Originally posted by mattcoop11
                      Switch 227 hex 80


                      Sent from my iPhone using Tapatalk
                      Nice, thank you! I will try that ;-)

                      Comment

                      • Methmann
                        Technician

                        50+ Posts
                        • May 2009
                        • 72

                        #12
                        Re: Disable supplies notification on mac

                        Originally posted by mattcoop11
                        Switch 227 hex 80


                        Sent from my iPhone using Tapatalk

                        Unfortunately, it didnt help. Mac users still get warnings about photoconductors

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635

                          #13
                          Re: Disable supplies notification on mac

                          Do you have manual? Did you read it? It's clearly stated there what value should have software switch 230 to not sending machine MIB info.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • Methmann
                            Technician

                            50+ Posts
                            • May 2009
                            • 72

                            #14
                            Re: Disable supplies notification on mac

                            Originally posted by tsbservice
                            Do you have manual? Did you read it? It's clearly stated there what value should have software switch 230 to not sending machine MIB info.
                            Found it It says, i should set SW230 to 08.

                            But when i set SW227 to 80 or SW230 to 08. And press fix. Goes back, and in again, the switch settings both goes back to 00

                            Comment

                            • allan
                              RTFM!!

                              5,000+ Posts
                              • Apr 2010
                              • 5445

                              #15
                              Re: Disable supplies notification on mac

                              Find the option to disable SNMP somewhere under network settings in the admin settings.
                              Whatever

                              Comment

                              Working...