9401 bizhub 4052

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  • Genotrom
    Technician

    50+ Posts
    • Feb 2020
    • 77

    9401 bizhub 4052

    Hi, I have a bizhub 4050 with a 9401. It is a quarantine, I have only a few attempts.
    It concerns the lamp scanner. Some advice?
  • copyrooks
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2013
    • 205

    #2
    Re: 9401 bizhub 4052

    If you can't order parts you can try reseating connectors and trouble resetting. I have a copier in our area with the same code popping up intermittently, we have tried reseating connectors and updated firmware and trouble reset works for a bit. We are hesitant to order a replacement scanner since its NOT covered under warranty through Konica.

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635

      #3
      Re: 9401 bizhub 4052

      1. Easy things - Did you try trouble reset?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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      • ivovb
        Senior Tech

        500+ Posts
        • Apr 2008
        • 695

        #4
        I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

        Comment

        • Genotrom
          Technician

          50+ Posts
          • Feb 2020
          • 77

          #5
          Re: 9401 bizhub 4052

          Thanks for your help! I tried the trouble reset today but it didn't work.
          I have not found an easy way to open the glass and try to clean. The printer is approximately 2-3 years old.

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