C224 printing problem

[SBTech]

I have setup 3 new Windows 10 computers on the network and non of them will print to the c224. I have even downloaded the old driver that is working on a Windows 2008 Server that I'm replacing and with the same version it does not print. The printer does make sounds but nothing is coming out.

The old Windows 2008 server prints fine, copy and scanning working as expected.

As far as I can tell the access control is disabled and I have looked thru all the settings under "printer properties" and copied them from the working computer.

What am I missing, surely its something easy.

[rrrohan]

Re: C224 printing problem

I have setup 3 new Windows 10 computers on the network and non of them will print to the c224. I have even downloaded the old driver that is working on a Windows 2008 Server that I'm replacing and with the same version it does not print. The printer does make sounds but nothing is coming out.

The old Windows 2008 server prints fine, copy and scanning working as expected.

As far as I can tell the access control is disabled and I have looked thru all the settings under "printer properties" and copied them from the working computer.

What am I missing, surely its something easy.

What status do print jobs have in job history

[qbert69]

Re: C224 printing problem

I have setup 3 new Windows 10 computers on the network and non of them will print to the c224. I have even downloaded the old driver that is working on a Windows 2008 Server that I'm replacing and with the same version it does not print. The printer does make sounds but nothing is coming out.

The old Windows 2008 server prints fine, copy and scanning working as expected.

As far as I can tell the access control is disabled and I have looked thru all the settings under "printer properties" and copied them from the working computer.

What am I missing, surely its something easy.

Is Job Accounting with user codes enabled on the MFP???[emoji848]

Sent from my SM-N950U1 using Tapatalk

[SBTech]

Re: C224 printing problem

Is Job Accounting with user codes enabled on the MFP???[emoji848]

Sent from my SM-N950U1 using Tapatalk

Thanks for pointing me in the right direction! It was account tracking which I had not looked at.

[rrrohan]

Re: C224 printing problem

Lol U said access control was off in your OP

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[bsm2]

Re: C224 printing problem

Make sure in the driver its the c224 think its the last tab
Double check account code and authentication is off

[qbert69]

Re: C224 printing problem

Thanks for pointing me in the right direction! It was account tracking which I had not looked at.

DERP!!![emoji2957][emoji23][emoji1787][emoji38]

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[Phil B.]

Re: C224 printing problem

I have setup 3 new Windows 10 computers on the network and non of them will print to the c224. I have even downloaded the old driver that is working on a Windows 2008 Server that I'm replacing and with the same version it does not print. The printer does make sounds but nothing is coming out.

The old Windows 2008 server prints fine, copy and scanning working as expected.

As far as I can tell the access control is disabled and I have looked thru all the settings under "printer properties" and copied them from the working computer.

What am I missing, surely its something easy.

are you sure it's not a WSD port?

[qbert69]

Re: C224 printing problem

are you sure it's not a WSD port?

Problem Solved. Refer to post #7.

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[SBTech]

Re: C224 printing problem

Lol U said access control was off in your OP

Sent from my Nokia 7 plus using Tapatalk

"User Authentication" was off, "Account Track" was on and that was it

[rrrohan]

Re: C224 printing problem

"User Authentication" was off, "Account Track" was on and that was it

thats why i think if obtain setting is enabled on driver so should the option for verifying authentication/account track prior sending print job.

that would help people avoid this issue.

I always enable that feature on installs, saves all the "my print jobs never print" calls/makes them quicker to diagnose