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Been ask to go look at a machine after its been down for a week or so.
The original call the tech was called out for was yellow scattering.
He tells me the machine was over-toned on yellow and yellow toner everywhere.
Dev and drums were 30% over life at the time.
After he removing cleaning out and installing the drum cradle back, it was just going now warming up forever.
My guess would be that it was not stabilizing ok.
At this he took the fuser to another machine to test and tested ok.
Next he changed the PRCB that poped up with a firmware mismatch that got fixed by updating it.
After that continues giving C2237 and C2236 codes. (IDC shutter failure)
Installing the original PRCB back results in the same.
At this point i got there to check the machine.
PS19 tests ok, but the motor M36 will not budge to move the shutter.
Used IO 55-00 thru to 55-05 with no moment in or out of home position.
Dissembled and check that assy and looks clean and ok. Shutter moves smoothly.
All wire continuity was checked from the board to the sensor and motor.
Next i checked for 24V and that was present on both sides of the ICP so the motor driver is getting juice.
At some point i could feel the holding torque on the motor. The motor itself is fine.
It will give the error on startup even before the transfer belt starts to move.
Could it be that the IDC sensors checks to verify that the shutter is open or closed?
Does anyone know if it will run with out the shutter installed?
I also disabled image stabalization using the soft switches in hope to get a list print or test patern out of service mode.
Engine wants to starts and the the code pops up.
Any advise please.
Try to remove the Shutter and run the machine
are you getting any noise from machine after power on
if Yes then we may need to clan the sensor which is located don side of Processes carriage where exactly shutter motor located
Hello allan
How did you solve this problem?
Error code C2236
Error code C2237
If you read through the entire thread then you will see that the problem was resolved. Long story short a tech used a blower on the IDS assy and damaged a stepper driver on the main board due to a high voltage discharge. Replacing the main board fixed the C223X issues.
But there are a couple of ways to get those codes like the shutter or he sensors.Both can be tested using IO check.
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