Konica c360 straight lines

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  • wynter17
    Technician

    Site Contributor
    • Mar 2019
    • 33

    Konica c360 straight lines

    Hello,so we have this problem with the printer,every page has a line on it of different colours,we changed the drum units but the lines did not dissapear,in the attachement is a color print,thank you

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  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: Konica c360 straight lines

    There is this thing called a transfer belt you can have a look at.

    Are you a tech?
    Whatever

    Comment

    • wynter17
      Technician

      Site Contributor
      • Mar 2019
      • 33

      #3
      Re: Konica c360 straight lines

      Ok,thanks,sorry for the "dumb" question but we are not techs

      Sent from my SM-G980F using Tapatalk

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5445

        #4
        Re: Konica c360 straight lines

        Originally posted by wynter17
        Ok,thanks,sorry for the "dumb" question but we are not techs

        Sent from my SM-G980F using Tapatalk
        Ok great otherwise you would have been fired.


        Worth having all new drums but you probably ran an unnecessary expense there.
        The transfer belt if not like the drums that are user changeable.
        Removing it involves removing a door stopper brkt and some screws.
        Then the know how to reset the life counter and to prime it properly.
        Worth getting a tech to do that for you.
        And at this point i am not dead sure its the transfer belt(ITBU) only.

        Not stopping you from DIY. See if you can get a new ITBU.
        Whatever

        Comment

        • wynter17
          Technician

          Site Contributor
          • Mar 2019
          • 33

          #5
          Re: Konica c360 straight lines

          Originally posted by allan
          Ok great otherwise you would have been fired.


          Worth having all new drums but you probably ran an unnecessary expense there.
          The transfer belt if not like the drums that are user changeable.
          Removing it involves removing a door stopper brkt and some screws.
          Then the know how to reset the life counter and to prime it properly.
          Worth getting a tech to do that for you.
          And at this point i am not dead sure its the transfer belt(ITBU) only.

          Not stopping you from DIY. See if you can get a new ITBU.

          then i am glad i`m not one
          we will buy a new transfer belt unit and see if that is the problem,sorry for my english!

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5445

            #6
            Re: Konica c360 straight lines

            Originally posted by wynter17
            then i am glad i`m not one
            we will buy a new transfer belt unit and see if that is the problem,sorry for my english!

            Well if its not that and i am 60% sure it is, then by the end of the exercise you will have a rebuilt machine if you don't zonk the electronics.
            Get a manual and follow the ITBU replacement procedure. Clearing the life counter at just the right point is important.

            Rethink about getting a tech there are freelance guys out there that does not charge an arm and a leg.
            Whatever

            Comment

            • wynter17
              Technician

              Site Contributor
              • Mar 2019
              • 33

              #7
              Re: Konica c360 straight lines

              Originally posted by allan
              Well if its not that and i am 60% sure it is, then by the end of the exercise you will have a rebuilt machine if you don't zonk the electronics.
              Get a manual and follow the ITBU replacement procedure. Clearing the life counter at just the right point is important.

              Rethink about getting a tech there are freelance guys out there that does not charge an arm and a leg.

              Yes,we will call someone to help us,if it`s not the belt i will be back thank you for your time and help!

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7635

                #8
                Re: Konica c360 straight lines

                Yep, looks like belt lines to me. You can post for us consumables life counts. Swap some CMY drums around to see if lines change but if not then definitely try another ITB.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • wynter17
                  Technician

                  Site Contributor
                  • Mar 2019
                  • 33

                  #9
                  Re: Konica c360 straight lines

                  Originally posted by tsbservice
                  Yep, looks like belt lines to me. You can post for us consumables life counts. Swap some CMY drums around to see if lines change but if not then definitely try another ITB.
                  Just checked the life counter of the belt and its near end so i already ordered a new one,we changed the drums but the lines where there even with brand new ones.

                  Sent from my SM-G980F using Tapatalk

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7635

                    #10
                    Re: Konica c360 straight lines

                    Originally posted by wynter17
                    Just checked the life counter of the belt and its near end so i already ordered a new one,we changed the drums but the lines where there even with brand new ones.

                    Sent from my SM-G980F using Tapatalk
                    OK, then when ITB is replaced and problem hopefully is resolved please consider to support this great resource CTN.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • wynter17
                      Technician

                      Site Contributor
                      • Mar 2019
                      • 33

                      #11
                      Re: Konica c360 straight lines

                      Originally posted by tsbservice
                      OK, then when ITB is replaced and problem hopefully is resolved please consider to support this great resource CTN.
                      https://www.copytechnet.com/forums/v....php?do=donate
                      Thanks for the help,i will be back with an update!

                      Sent from my SM-G980F using Tapatalk

                      Comment

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