Konica minolta c 452 error code cc170 cc173

[Guest]

Getting Error Codes CC170 and CC173 when turn on the copier. Cant do trouble reset. Machine freezes at Konica Minolta Logo Screen. Please advise.
Thanks

[tulintron]

Re: Konica minolta c 452 error code cc170 cc173

If you are a technician, check the printer's memory. If you are an end user, contact a technical service

[blazebusiness]

Re: Konica minolta c 452 error code cc170 cc173

If you are a technician, check the printer's memory. If you are an end user, contact a technical service

Agree, those codes were first created by Konica in 2010 when the C650 series had boot issues and indicate an issue with memory or mfp startup issues.....

Solution ID
Description
Update to Service Manual: new Jam code & Trouble codes are added.
Solution
The bizhub C650/C550/C451 Field Service Manual updates:
Page562: Jam code 9901 is added.
Page 564: Jam code 9901 is added.
Page579-1escription of jam code 9901 is added.
Page604-1: Trouble codes CC170 to CC174 are added.
Page657: Descriptionsof trouble codes CC170 to CC174 are added.

the fix will probably be one of the following:

Reseat memory
Replace memory
Firmware update ( a glitch in starting/running firmware---updating it solves many issues like this)