C3351 fan noise

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  • JDR
    Technician

    50+ Posts
    • Jan 2015
    • 82
    #1

    C3351 fan noise

    Hi guys,
    I have an issue i have never met with a C3351 (around 10k).
    When the MFP is sleeping, the main fan constantly runs on then runs off.

    The firmware is up to date.
    Data clear didnt help.

    Anyone already met this issue ? Shoud i do a nvreset ?
    Tags: c3351, fan, issue, met, runs
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635
      #2
      Re: C3351 fan noise

      I would try to disconect network cable to see does the fan silence or not.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • JDR
          Technician

          50+ Posts
          • Jan 2015
          • 82
          #3
          Re: C3351 fan noise

          Yeah already done, even without the network cable, the noise is here...

            Comment

            • C-Dawn
              Junior Member
              • Nov 2019
              • 9
              #4
              Re: C3351 fan noise

              Did you ever find a solution for this problem? Can't seem to find a solution myself.

                Comment

                • Bix
                  Service Manager

                  1,000+ Posts
                  • Apr 2018
                  • 1421
                  #5
                  Re: C3351 fan noise

                  Originally posted by C-Dawn
                  Did you ever find a solution for this problem? Can't seem to find a solution myself.
                  update the firmware

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