Word of warning i series

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  • robinsonad86
    Technician

    50+ Posts
    • Aug 2014
    • 67

    Word of warning i series

    When performing firmware updates on these machines make sure the finisher is the correct model that should be on the machine.

    Apparently while not recommended the FS534 will fit the i series machines and work perfectly until you do a firmware update.

    The firmware will write to the board and display as completed however it will corrupt the rom on the finisher control board and machine will display c551 codes.

    Found this out the hardway yesterday, assumed the machine had the correct finisher on it updated firmware and error appeared.

    The cure if this happens is to find a 284/e series machine with a finisher attached, fit the non working board and update firmware. You can then fit this onto the finisher attached to the i series and it will work again.

    If you find have to update firmware on these machines make sure to select no on the finisher option if it is anything other than a fs539/540
  • blazebusiness
    SanDiegoCopierRepair.com

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 1246

    #2
    Re: Word of warning i series

    Originally posted by robinsonad86
    When performing firmware updates on these machines make sure the finisher is the correct model that should be on the machine.

    Apparently while not recommended the FS534 will fit the i series machines and work perfectly until you do a firmware update.

    The firmware will write to the board and display as completed however it will corrupt the rom on the finisher control board and machine will display c551 codes.

    Found this out the hardway yesterday, assumed the machine had the correct finisher on it updated firmware and error appeared.

    The cure if this happens is to find a 284/e series machine with a finisher attached, fit the non working board and update firmware. You can then fit this onto the finisher attached to the i series and it will work again.

    If you find have to update firmware on these machines make sure to select no on the finisher option if it is anything other than a fs539/540

    Good tip thanks. We also found that the FS-536 finishers for the 8 series work just fine on the 4 series copiers. Haven't seen any issues with firmware updates causing errors on those though.
    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

    Comment

    • Synaux
      Service Manager

      Site Contributor
      1,000+ Posts
      • Mar 2012
      • 1224

      #3
      Re: Word of warning i series

      That is crazy...

      Just pondering:
      Is there an option on the 8 series to select individual FW installs? I wonder if not select finsher and still use the old FS534 anyways?

      Comment

      • Bix
        Service Manager

        1,000+ Posts
        • Apr 2018
        • 1421

        #4
        Re: Word of warning i series

        Thanks for the warning!
        I currently have FS533 internal finishers installed and they seem to have no problems with the firmware update

        Comment

        • robinsonad86
          Technician

          50+ Posts
          • Aug 2014
          • 67

          #5
          Re: Word of warning i series

          Originally posted by Synaux
          That is crazy...

          Just pondering:
          Is there an option on the 8 series to select individual FW installs? I wonder if not select finsher and still use the old FS534 anyways?

          Yes you should be able to choose what options you want the firmware to write to from the update screen

          Comment

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