Greetings all!
I'm an end user (which will be painfully obvious very shortly), and I'm hoping I can get some advance assistance before I screw something up and become (even more of) a nuisance here.
I've worked in the tech sector for the past 20+ yrs. I'm factory trained on Oce' large format engineering printer/copiers, and have extensive experience in general computer building and troubleshooting.
However, I have very little experience with copier work. We do have a Bizhub c308 at my other office, and it's been absolutely fabulous, which is one of the reasons why I bought this new(er) machine. I've worked on the c308 a little, just some basic stuff like simple consumables replacement, cleaning, and print quality troubleshooting to assist a tech before he came out. I also am the network admin, so I'm sorta familiar with the KMBT web interface, at least the basics of it.
Anyway, I just bought a Bizhub C364e from a state surplus auction for my home office. I've not picked it up yet, but I'm trying to get an idea of things to be preparing for in order to put this machine back in service.
According to the seller, the hard drive has been removed, and the "computer has been wiped", whatever that means. He assured me the machine was in basically functional condition, even without the HDD.
What would you folks suggest as my first steps?
Should I be planning to replace the HDD right away, or is that more involved that I've been lead to believe? I've done fairly extensive searching and reading here on the site, and it seems that a physical, followed by a logical format would be required, and that I may need an animation file? I also see frequent reference to service mode. I'm familiar with such from my Oce' days, but not how to gain access in this KM machine.
I do have the service manual for this machine, but since it's nearly 1500 pages, and I'm not sure what I'm looking for yet, I haven't really dug into it much. Does it explain accessing service mode and how to perform the HDD format, and those other required steps, or will I likely still need some hand-holding from you kind folks?
What other things would you consider to be SOP when testing and refurbing a machine to be put back into service, that I'm probably overlooking?
Have I put myself in a bad situation, or am I likely to have a working copier without a ton of hassle and expense?
Any advice from the masters greatly appreciated!
-E
I'm an end user (which will be painfully obvious very shortly), and I'm hoping I can get some advance assistance before I screw something up and become (even more of) a nuisance here.
I've worked in the tech sector for the past 20+ yrs. I'm factory trained on Oce' large format engineering printer/copiers, and have extensive experience in general computer building and troubleshooting.
However, I have very little experience with copier work. We do have a Bizhub c308 at my other office, and it's been absolutely fabulous, which is one of the reasons why I bought this new(er) machine. I've worked on the c308 a little, just some basic stuff like simple consumables replacement, cleaning, and print quality troubleshooting to assist a tech before he came out. I also am the network admin, so I'm sorta familiar with the KMBT web interface, at least the basics of it.
Anyway, I just bought a Bizhub C364e from a state surplus auction for my home office. I've not picked it up yet, but I'm trying to get an idea of things to be preparing for in order to put this machine back in service.
According to the seller, the hard drive has been removed, and the "computer has been wiped", whatever that means. He assured me the machine was in basically functional condition, even without the HDD.
What would you folks suggest as my first steps?
Should I be planning to replace the HDD right away, or is that more involved that I've been lead to believe? I've done fairly extensive searching and reading here on the site, and it seems that a physical, followed by a logical format would be required, and that I may need an animation file? I also see frequent reference to service mode. I'm familiar with such from my Oce' days, but not how to gain access in this KM machine.
I do have the service manual for this machine, but since it's nearly 1500 pages, and I'm not sure what I'm looking for yet, I haven't really dug into it much. Does it explain accessing service mode and how to perform the HDD format, and those other required steps, or will I likely still need some hand-holding from you kind folks?
What other things would you consider to be SOP when testing and refurbing a machine to be put back into service, that I'm probably overlooking?
Have I put myself in a bad situation, or am I likely to have a working copier without a ton of hassle and expense?
Any advice from the masters greatly appreciated!
-E
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