konica 224 error c-d38b

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  • lucycopy
    Technician
    • Jan 2019
    • 22

    konica 224 error c-d38b

    A customer tells me they have the error c-d38b
    exists? in konica minolta 224

    I did not find anything in the service manuals
    does anyone know what it refers to?
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1971

    #2
    Re: konica 224 error c-d38b

    Customers miss quote errors all the time. I couldn't find any info neither.

    Sent from my Pixel 4 XL using Tapatalk

    Comment

    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421

      #3
      Re: konica 224 error c-d38b

      Hi, I can't find any matching code. Are you sure this is correct?
      Maybe CFD38 or CFD3B. If the answer is yes, then it could be the Dual Scan or UK-209 card connections if installed.

      Comment

      • lucycopy
        Technician
        • Jan 2019
        • 22

        #4
        Re: konica 224 error c-d38b

        Originally posted by Bix
        Hi, I can't find any matching code. Are you sure this is correct?
        Maybe CFD38 or CFD3B. If the answer is yes, then it could be the Dual Scan or UK-209 card connections if installed.


        it looks like it's just c -D38B

        and the copier restarts by disconnecting and reconnecting the power

        it seems to be losing some data

        Comment

        • tulintron
          Senior Tech

          Site Contributor
          500+ Posts
          • Jul 2014
          • 651

          #5
          Re: konica 224 error c-d38b

          Errors with the initial D are related to the HDD, MFPB or other board.
          C-Dxxx
          I suggest turning off the HDD and watching the changes. Maybe change the SSd.


          But always do one at a time.
          https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: konica 224 error c-d38b

            Originally posted by tulintron
            Errors with the initial D are related to the HDD, MFPB or other board.
            C-Dxxx
            I suggest turning off the HDD and watching the changes. Maybe change the SSd.


            But always do one at a time.
            Agree.

            CD3##
            Nonvolatile data error.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • zoool
              Technician

              50+ Posts
              • Nov 2016
              • 52

              #7
              Re: konica 224 error c-d38b

              this is mena trouble with NVRAM module. change SSD board on new or working used. change and write firmware.. thats all

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