Konica Bizhub C308 missed serviceman password

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #16
    Re: Konica Bizhub C308 missed serviceman password

    On 4 series I've managed to bypass password screen if it generates a C code while at service password screen.

    Then I just disabled CE authentication

    Sent from my Pixel 4 XL using Tapatalk

    Comment

    • khattab.al.masry
      Trusted Tech
      • Jan 2014
      • 212

      #17
      Re: Konica Bizhub C308 missed serviceman password

      we face the same problem with konica minolta 6136 the sequences had taken:
      1-enter service mode (at this point you are prompted to input password disregard and preform the next step)\
      2-push "utility counter" button exactly 5 times
      3-then in the previous prompted dialog box input password
      4-input the default CE password
      5-at this point you have already reset the CE to default
      6-still in service mode push keys "stop+0+clear" then CE authentication and switch off.

      Comment

      • strider5555
        Technician

        Site Contributor
        50+ Posts
        • Jun 2008
        • 96

        #18
        Re: Konica Bizhub C308 missed serviceman password

        CE mode password reset procedure.pdf

        Here is the reset procedure for 8 series and others. You do need to have access to Konica Minolta LMS server for this to work.

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        • xagerated
          Junior Member
          • Mar 2020
          • 9

          #19
          Re: Konica Bizhub C308 missed serviceman password

          Originally posted by strider5555
          [ATTACH]47371[/ATTACH]

          Here is the reset procedure for 8 series and others. You do need to have access to Konica Minolta LMS server for this to work.
          Nice, I think I'll steal that attachment from you for future reference as well.

          Comment

          • 907tec
            Trusted Tech

            250+ Posts
            • Feb 2008
            • 434

            #20
            Re: Konica Bizhub C308 missed serviceman password

            Originally posted by strider5555
            [ATTACH]47371[/ATTACH]

            Here is the reset procedure for 8 series and others. You do need to have access to Konica Minolta LMS server for this to work.
            I had to do this procedure last week for an off-lease machine we bought. The LMS site wouldn't work at all for me, so I had to create a Problem Ticket and get the code that way. Took about 5 minutes total.

            Comment

            • khattab.al.masry
              Trusted Tech
              • Jan 2014
              • 212

              #21
              Re: Konica Bizhub C308 missed serviceman password

              Originally posted by strider5555
              [ATTACH]47371[/ATTACH]
              Here is the reset procedure for 8 series and others. You do need to have access to Konica Minolta LMS server for this to work.
              This procedure can used to accuriopress 6136?

              Comment

              • strider5555
                Technician

                Site Contributor
                50+ Posts
                • Jun 2008
                • 96

                #22
                Re: Konica Bizhub C308 missed serviceman password

                Originally posted by khattab.al.masry
                This procedure can used to accuriopress 6136?
                I don't work on production equipment so i don't know if this will work. The steps outlined in this pdf are only for the 4e, 8 and I series machines

                Comment

                • arahael
                  Technician

                  Site Contributor
                  50+ Posts
                  • Mar 2013
                  • 97

                  #23
                  Re: Konica Bizhub C308 missed serviceman password

                  Hi. What USER ID i have to put?

                  Comment

                  • strider5555
                    Technician

                    Site Contributor
                    50+ Posts
                    • Jun 2008
                    • 96

                    #24
                    Re: Konica Bizhub C308 missed serviceman password

                    Hmm, it appears that you cannot access the site that way. I tried creating an account, got a password, but get user id/password error when trying to login. Looks like a call to tech support would be required. Its annoying they would post that procedure and then not allow access. Unfortunately I can't offer any other solutions.

                    Comment

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