C3351i Network TWAIN scanning

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  • Konicatech
    Trusted Tech

    100+ Posts
    • Feb 2016
    • 130

    C3351i Network TWAIN scanning

    Anyone any idea how to set this up? Downloaded twain driver and installed it but the manual it comes with doesn't state how to actually get it working.

    The driver installs through an automatic setup and then there is no application to launch or anything..

    Edit sorry Bizhub C3350i
    Last edited by Konicatech; 12-16-2020, 09:13 PM. Reason: Mistake
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 27449

    #2
    Re: C3351i Network TWAIN scanning

    You have to configure the twain driver under programs kyocera.

    Why are you using twain?

    99.99 percent scan to folder or email than import.

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 14755

      #3
      Re: C3351i Network TWAIN scanning

      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • Konicatech
        Trusted Tech

        100+ Posts
        • Feb 2016
        • 130

        #4
        Re: C3351i Network TWAIN scanning

        Hi sorry guys its not a kyocera its a Konica Bizhub C3350i (not c3351i as I put in the title)

        Comment

        • Konicatech
          Trusted Tech

          100+ Posts
          • Feb 2016
          • 130

          #5
          Re: C3351i Network TWAIN scanning

          Also needs twain for a specific program

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: C3351i Network TWAIN scanning

            Are you sure model is C3351i?
            Nevertheless twain scanning is pull scan, you really will make your customers more happy if setup push scan(SMB, email,FTP).
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 27449

              #7
              Re: C3351i Network TWAIN scanning

              open the app should be setting to select twain driver.

              However some Konice twain drivers don't work with some programs. If the driver not showing up contact the software company an ask.

              Been through this before some software only works with Hp equipment etc....

              Comment

              • Konicatech
                Trusted Tech

                100+ Posts
                • Feb 2016
                • 130

                #8
                Re: C3351i Network TWAIN scanning

                Originally posted by tsbservice
                Are you sure model is C3351i?
                Nevertheless twain scanning is pull scan, you really will make your customers more happy if setup push scan(SMB, email,FTP).

                C3350i sorry. Needs to be twain

                Comment

                • emujo2
                  Service Manager

                  1,000+ Posts
                  • Mar 2017
                  • 1580

                  #9
                  Re: C3351i Network TWAIN scanning

                  Open an app that allows you to "import from scanner or camera" Both Adobe and Word have this feature. The 1st time through the app will ask you where the scan is coming from (IP and some other basic settings). I have seen some programs that don't loke the format it scans in (this will not be a PDF..) and in some cases you need to go back and setup SMB scanning..The 3350i does offer a shared HDD that can be used to scan docs to, then users connect and pull the docs from the HDD. After the intial connection it looks just like a push scan using SMB. E

                  Comment

                  • Konicatech
                    Trusted Tech

                    100+ Posts
                    • Feb 2016
                    • 130

                    #10
                    Re: C3351i Network TWAIN scanning

                    Originally posted by emujo2
                    Open an app that allows you to "import from scanner or camera" Both Adobe and Word have this feature. The 1st time through the app will ask you where the scan is coming from (IP and some other basic settings). I have seen some programs that don't loke the format it scans in (this will not be a PDF..) and in some cases you need to go back and setup SMB scanning..The 3350i does offer a shared HDD that can be used to scan docs to, then users connect and pull the docs from the HDD. After the intial connection it looks just like a push scan using SMB. E
                    Thanks will try this, so if I initially do it through word and set it up do you think it will then work with other programs? They have SMB just now but not suitable for the health software they scan to.

                    Comment

                    • Konicatech
                      Trusted Tech

                      100+ Posts
                      • Feb 2016
                      • 130

                      #11
                      Re: C3351i Network TWAIN scanning

                      Also, is there not some way of getting this machine to show up as a scanner under windows scanners and cameras?

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7635

                        #12
                        Re: C3351i Network TWAIN scanning

                        Originally posted by emujo2
                        ...The 3350i does offer a shared HDD that can be used to scan docs to, then users connect and pull the docs from the HDD. After the intial connection it looks just like a push scan using SMB. E
                        This will and work great plus easy to setup but has one big problem - KM limits HDD boxes to store up to 200 docs. So they have to clean Box or it will fill up and block machine till cleared.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

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