BIZHUB 20

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  • blinxwap
    Technician

    50+ Posts
    • Jun 2020
    • 80

    BIZHUB 20

    I have an issue on a bizhub 20 constantly display jam inside single sided copies or prints page prints out than jam inside is displayed , have reset the printer fitted mew drum and toner as die old toner was dumping toner on the drum unit thought it might block a sensor or something jams from both trays after the page prints out any suggestions

    Sent from my SM-A505F using Tapatalk
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: BIZHUB 20

    Originally posted by blinxwap
    I have an issue on a bizhub 20 constantly display jam inside single sided copies or prints page prints out than jam inside is displayed , have reset the printer fitted mew drum and toner as die old toner was dumping toner on the drum unit thought it might block a sensor or something jams from both trays after the page prints out any suggestions

    Sent from my SM-A505F using Tapatalk
    would help to know the jam code...

    leaking toner? if you stick a screwdriver on it does some of it stick to the blade

    page counts?

    Comment

    • blinxwap
      Technician

      50+ Posts
      • Jun 2020
      • 80

      #3
      Re: BIZHUB 20

      Originally posted by Phil B.
      would help to know the jam code...

      leaking toner? if you stick a screwdriver on it does some of it stick to the blade

      page counts?
      I dont know much about the b20 so i dont know how to checl the jam codes

      Sent from my SM-A505F using Tapatalk

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: BIZHUB 20

        Originally posted by blinxwap
        I dont know much about the b20 so i dont know how to checl the jam codes

        Sent from my SM-A505F using Tapatalk
        don't you have the user guide or service manual?

        Comment

        • blinxwap
          Technician

          50+ Posts
          • Jun 2020
          • 80

          #5
          Re: BIZHUB 20

          Originally posted by Phil B.
          don't you have the user guide or service manual?
          I will check tomorrow i will give more details then

          Sent from my SM-A505F using Tapatalk

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5445

            #6
            Re: BIZHUB 20

            You can troubleshoot this machine using a Brother 8880DN service manual.
            Last edited by allan; 02-12-2021, 02:23 AM.
            Whatever

            Comment

            • blinxwap
              Technician

              50+ Posts
              • Jun 2020
              • 80

              #7
              Re: BIZHUB 20

              Originally posted by Phil B.
              would help to know the jam code...

              leaking toner? if you stick a screwdriver on it does some of it stick to the blade

              page counts?
              Error code 88 paper jam inside

              Sent from my SM-A505F using Tapatalk

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: BIZHUB 20

                Originally posted by blinxwap
                Error code 88 paper jam inside

                Sent from my SM-A505F using Tapatalk
                Now answer my other questions.

                Sent from my SM-G960U using Tapatalk

                Comment

                • blinxwap
                  Technician

                  50+ Posts
                  • Jun 2020
                  • 80

                  #9
                  Re: BIZHUB 20

                  Originally posted by Phil B.
                  Now answer my other questions.

                  Sent from my SM-G960U using Tapatalk
                  Page count -270556 see attached pdf last toner delivery the mc is at the workshop will check if the toner sticks on the blade on or Tuesday ill keep you postedA32R042005792 - 000012275195.pdf

                  Sent from my SM-A505F using Tapatalk

                  Comment

                  • WLIT
                    Technician
                    • Jan 2020
                    • 40

                    #10
                    Re: BIZHUB 20

                    Remove the drum assembly and check the paper sensor flags near registration roller. Should be one before and after the roller. Your error 88 points to the flag just after the reg roller. Broken or displaced? Piece of paper in the sensor?

                    Comment

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