biz 361 error c2801

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  • Gab
    Senior Tech
    • Aug 2015
    • 633

    biz 361 error c2801

    I know this error is about TCR sensor . Can it be something else?
    Noted that at the beginning error 2558 i replaced the empty toner bottle and now i have this error.
  • copiray
    Technician
    • Feb 2019
    • 29

    #2
    Re: biz 361 error c2801

    Originally posted by Gab
    I know this error is about TCR sensor . Can it be something else?
    Noted that at the beginning error 2558 i replaced the empty toner bottle and now i have this error.
    can you check the toner level in service mode?

    Comment

    • Toxic
      Senior Tech

      500+ Posts
      • Dec 2009
      • 690

      #3
      Re: biz 361 error c2801

      How many prints developer and drum have?
      Toner not OEM?

      PS:why are you so red?

      Comment

      • blazebusiness
        SanDiegoCopierRepair.com

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 1246

        #4
        Re: biz 361 error c2801

        Originally posted by Gab
        I know this error is about TCR sensor . Can it be something else?
        Noted that at the beginning error 2558 i replaced the empty toner bottle and now i have this error.
        First thing to try after running the bottle completely dry like that and getting a code - is to go to service mode under image process adjust and select auto toner supply and hit the start copy button. When the auto add toner is finished the copy button will turn blue again. Turn copier off and on. If you are lucky the dv unit is just starved for toner and once you run that auto toner supply it will come right back with no error code.

        If that doesn't work, time for developer or maybe a new tdc sensor.
        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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