C454e Toner low Sign

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  • ck1
    Trusted Tech

    250+ Posts
    • Apr 2008
    • 485

    C454e Toner low Sign

    I have few C454e after replace toner still getting toner low sign didn't reset any issue please advise thanks
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: C454e Toner low Sign

    Originally posted by ck1
    I have few C454e after replace toner still getting toner low sign didn't reset any issue please advise thanks
    OEM genuine toner?

    customer replaced?

    Comment

    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1971

      #3
      Re: C454e Toner low Sign

      I'd remove toner, run multiple full bleed test pages in that colour until it asks for toner to be replaced then reinstall toner cartridge

      Sent from my Pixel 4 XL using Tapatalk

      Comment

      • ck1
        Trusted Tech

        250+ Posts
        • Apr 2008
        • 485

        #4
        Re: C454e Toner low Sign

        Originally posted by Phil B.
        OEM genuine toner?

        customer replaced?
        Yes. but some is rechip

        Comment

        • BillyCarpenter
          Field Supervisor

          Site Contributor
          VIP Subscriber
          10,000+ Posts
          • Aug 2020
          • 14752

          #5
          Re: C454e Toner low Sign

          Originally posted by ck1
          Yes. but some is rechip


          What do you mean by re-chip?
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

          Comment

          • ck1
            Trusted Tech

            250+ Posts
            • Apr 2008
            • 485

            #6
            Re: C454e Toner low Sign

            Originally posted by BillyCarpenter
            What do you mean by re-chip?
            refill toner and new toner chip

            Comment

            • BillyCarpenter
              Field Supervisor

              Site Contributor
              VIP Subscriber
              10,000+ Posts
              • Aug 2020
              • 14752

              #7
              Re: C454e Toner low Sign

              Originally posted by ck1
              refill toner and new toner chip


              I'd say it's a high likelihood that the chip is the problem.

              It's a good thing that Phil asked. Saved a lot of time.
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: C454e Toner low Sign

                Originally posted by ck1
                refill toner and new toner chip
                so it's NOT OEM genuine



                that could be your problem bucko

                are you even a trained tech?

                About ck1

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                I'm done

                Comment

                • Gift
                  Service Manager

                  1,000+ Posts
                  • Mar 2011
                  • 2413

                  #9
                  Re: C454e Toner low Sign

                  I noticed that the C454e ignores a new toner if a customer replaced it before actual toner end condition.

                  Solution:

                  1. ignore the false toner remaining prognosis
                  2. remove the toner and run full bleed color patterns until the MFP says "toner end" then re-insert the toner

                  Comment

                  • patrickjlc
                    Trusted Tech

                    100+ Posts
                    • Feb 2015
                    • 212

                    #10
                    Re: C454e Toner low Sign

                    Run oem toner and wont have any problems. Those aftermarket chips are hit or miss....

                    Sent from my motorola one 5G UW using Tapatalk

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635

                      #11
                      Re: C454e Toner low Sign

                      Originally posted by rrrohan
                      I'd remove toner, run multiple full bleed test pages in that colour until it asks for toner to be replaced then reinstall toner cartridge

                      Sent from my Pixel 4 XL using Tapatalk
                      I'm sure this is right strategy for C224e-364e which toners don't have chip. But don't have this model in field. Will it work if toner has a chip? Or machine will ask to put toner inside and refuse to work?
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • Gift
                        Service Manager

                        1,000+ Posts
                        • Mar 2011
                        • 2413

                        #12
                        Re: C454e Toner low Sign

                        Originally posted by tsbservice
                        I'm sure this is right strategy for C224e-364e which toners don't have chip. But don't have this model in field. Will it work if toner has a chip? Or machine will ask to put toner inside and refuse to work?
                        In my "EU" market region I can run a C454e/C458 even without a toner installed so it seems the MFP does not really care about the chip. This fix works for me, too.

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635

                          #13
                          Re: C454e Toner low Sign

                          Originally posted by Gift
                          In my "EU" market region I can run a C454e/C458 even without a toner installed so it seems the MFP does not really care about the chip. This fix works for me, too.
                          OK, got it. However I'm pretty sure on C250i series will not run without one of toner cartridges.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

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