Konica 4752 and C250i printing out gibberish

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  • sgporter20
    Junior Member
    • Apr 2021
    • 2
    #1

    [Misc] Konica 4752 and C250i printing out gibberish

    I have a network with about 50 printing devices that include HP, Xerox, Canon, and these two Konica printer/copiers. The two Konica models print out gibberish from time to time. No other printers do this. I have changed their IP addresses and used two different print servers and the result is always the same. The IPs are not public. It is strange to me that only the Konica printers do this. I am hoping for some advice and possibly a solution to this issue,
    Thank you in advance!

    Steve
    Tags: 4752, c250i, gibberish, konica, print
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Konica 4752 and C250i printing out gibberish

      Originally posted by sgporter20
      I have a network with about 50 printing devices that include HP, Xerox, Canon, and these two Konica printer/copiers. The two Konica models print out gibberish from time to time. No other printers do this. I have changed their IP addresses and used two different print servers and the result is always the same. The IPs are not public. It is strange to me that only the Konica printers do this. I am hoping for some advice and possibly a solution to this issue,
      Thank you in advance!

      Steve
      ASCII code means the wrong print driver is being used.

      what driver are they using?

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635
          #3
          Re: Konica 4752 and C250i printing out gibberish

          Check out this setting is on AUTO

          1. Press [Utility]
          2. Press [User settings]
          3. Press [Printer Settings]
          4. Press [Basic Settings]
          5. Press [PDL Settings]
          6. Set to AUTO
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • sgporter20
              Junior Member
              • Apr 2021
              • 2
              #4
              Re: Konica 4752 and C250i printing out gibberish

              I am having an issue finding a driver for the C250i. The website does not offer a specific C250i driver. Would I be better off with a common or universal driver?



              If I search the C250i, this is the driver they give me.
              DriverVer=12/02/2019,2.2.2.0


              [Manufacturer]
              %KM%=KONICA MINOLTA,NTamd64,NTamd64.6.0


              [KONICA MINOLTA.NTamd64]
              "KONICA MINOLTA C650iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC650iS2A8C, KONICA_MINOLTAC650iS2A8C
              "KONICA MINOLTA C360iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC360iS2889, KONICA_MINOLTAC360iS2889
              "KONICA MINOLTA C4050iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4050i3F8B, KONICA_MINOLTAC4050i3F8B
              "KONICA MINOLTA C4000iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4000i6FB4, KONICA_MINOLTAC4000i6FB4
              "KONICA MINOLTA C3320i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC3320iF4EB, KONICA_MINOLTAC3320iF4EB
              "KONICA MINOLTA C750i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC750iC104, KONICA_MINOLTAC750iC104
              "KONICA MINOLTA C287iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC287iS6BD5, KONICA_MINOLTAC287iS6BD5
              "KONICA MINOLTA C286iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC286iSA714, KONICA_MINOLTAC286iSA714


              If I search the C250i this is the driver they give me.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808
                  #5
                  Re: Konica 4752 and C250i printing out gibberish

                  Originally posted by sgporter20
                  I am having an issue finding a driver for the C250i. The website does not offer a specific C250i driver. Would I be better off with a common or universal driver?



                  If I search the C250i, this is the driver they give me.
                  DriverVer=12/02/2019,2.2.2.0


                  [Manufacturer]
                  %KM%=KONICA MINOLTA,NTamd64,NTamd64.6.0


                  [KONICA MINOLTA.NTamd64]
                  "KONICA MINOLTA C650iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC650iS2A8C, KONICA_MINOLTAC650iS2A8C
                  "KONICA MINOLTA C360iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC360iS2889, KONICA_MINOLTAC360iS2889
                  "KONICA MINOLTA C4050iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4050i3F8B, KONICA_MINOLTAC4050i3F8B
                  "KONICA MINOLTA C4000iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4000i6FB4, KONICA_MINOLTAC4000i6FB4
                  "KONICA MINOLTA C3320i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC3320iF4EB, KONICA_MINOLTAC3320iF4EB
                  "KONICA MINOLTA C750i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC750iC104, KONICA_MINOLTAC750iC104
                  "KONICA MINOLTA C287iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC287iS6BD5, KONICA_MINOLTAC287iS6BD5
                  "KONICA MINOLTA C286iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC286iSA714, KONICA_MINOLTAC286iSA714


                  If I search the C250i this is the driver they give me.

                  are you looking on the TECH website?

                    Comment

                    • srvctec
                      Former KM Senior Tech

                      500+ Posts
                      • Oct 2009
                      • 827
                      #6
                      Re: Konica 4752 and C250i printing out gibberish

                      Originally posted by sgporter20
                      I am having an issue finding a driver for the C250i. The website does not offer a specific C250i driver. Would I be better off with a common or universal driver?



                      If I search the C250i, this is the driver they give me.
                      DriverVer=12/02/2019,2.2.2.0


                      [Manufacturer]
                      %KM%=KONICA MINOLTA,NTamd64,NTamd64.6.0


                      [KONICA MINOLTA.NTamd64]
                      "KONICA MINOLTA C650iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC650iS2A8C, KONICA_MINOLTAC650iS2A8C
                      "KONICA MINOLTA C360iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC360iS2889, KONICA_MINOLTAC360iS2889
                      "KONICA MINOLTA C4050iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4050i3F8B, KONICA_MINOLTAC4050i3F8B
                      "KONICA MINOLTA C4000iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4000i6FB4, KONICA_MINOLTAC4000i6FB4
                      "KONICA MINOLTA C3320i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC3320iF4EB, KONICA_MINOLTAC3320iF4EB
                      "KONICA MINOLTA C750i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC750iC104, KONICA_MINOLTAC750iC104
                      "KONICA MINOLTA C287iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC287iS6BD5, KONICA_MINOLTAC287iS6BD5
                      "KONICA MINOLTA C286iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC286iSA714, KONICA_MINOLTAC286iSA714


                      If I search the C250i this is the driver they give me.
                      If you're in the US, try here: KM Drivers

                      The latest PCL driver is 2.1.13.0 and is for most of the i series machines. Don't choose Universal, always use PCL or PS instead.
                      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635
                          #7
                          Re: Konica 4752 and C250i printing out gibberish

                          Originally posted by srvctec
                          If you're in the US, try here: KM Drivers

                          The latest PCL driver is 2.1.13.0 and is for most of the i series machines. Don't choose Universal, always use PCL or PS instead.
                          +1
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7635
                              #8
                              Re: Konica 4752 and C250i printing out gibberish

                              Originally posted by srvctec
                              If you're in the US, try here: KM Drivers

                              The latest PCL driver is 2.1.13.0 and is for most of the i series machines. Don't choose Universal, always use PCL or PS instead.
                              Ahhh I will edit my post to +1
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                Comment

                                • emujo2
                                  Service Manager

                                  1,000+ Posts
                                  • Mar 2017
                                  • 1580
                                  #9
                                  Re: Konica 4752 and C250i printing out gibberish

                                  The C250i is part of a family..You probably need the C300i driver..

                                    Comment

                                    • srvctec
                                      Former KM Senior Tech

                                      500+ Posts
                                      • Oct 2009
                                      • 827
                                      #10
                                      Re: Konica 4752 and C250i printing out gibberish

                                      Originally posted by emujo2
                                      The C250i is part of a family..You probably need the C300i driver..
                                      Huh?

                                      The exact same driver file is used for basically all color i series machines. Unless my sarcasm detector (usually spot-on) is defective.
                                      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                                        Comment

                                        • emujo2
                                          Service Manager

                                          1,000+ Posts
                                          • Mar 2017
                                          • 1580
                                          #11
                                          Re: Konica 4752 and C250i printing out gibberish

                                          true, but when you install it you must choose the correct family..you would not let the default C750i driver install for the C360i. That is why, after you point the driver install to the INF file you are presented with a list of models to choose from. E

                                            Comment

                                            • srvctec
                                              Former KM Senior Tech

                                              500+ Posts
                                              • Oct 2009
                                              • 827
                                              #12
                                              Re: Konica 4752 and C250i printing out gibberish

                                              Originally posted by emujo2
                                              true, but when you install it you must choose the correct family..you would not let the default C750i driver install for the C360i. That is why, after you point the driver install to the INF file you are presented with a list of models to choose from. E
                                              Oh, that's right; totally forgot about that.
                                              Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                                                Comment

                                                • rolls.bo
                                                  Technician
                                                  • Sep 2014
                                                  • 37
                                                  #13
                                                  Re: Konica 4752 and C250i printing out gibberish

                                                  I am attaching a file that I made to simplify the installations, since I install MFP every day
                                                  I hope it can help

                                                  develop = konicaminolta
                                                  ineo = bizhub
                                                  ineo + ..... = bizhub c ....
                                                  Attached Files

                                                    Comment

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