IC-417 boot errors, non functioning web UI, updates fail

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  • Faravid
    Junior Member
    • Apr 2021
    • 5
    #1

    IC-417 boot errors, non functioning web UI, updates fail

    Hi,

    Konica Monilta C2070 and Fiery E300-04 IC-417.

    I managed to reinstall system software to IC-417 (replaced a dead HDD), but I'm getting following errors:

    Controller boots fine and ends to 00 state as it should.

    Printer controller menu only shows following error:
    "The request URL could not be retrieved."

    If connect I a monitor to monitor port the operating systems says following:
    "i2c-algo-ich: ICH_GPIO sendbytes: error - bailout
    kvf_driver_init: registered 18 device numbers
    i2c-algo-ich: ICH_GPIO sendbytes: error - bailout"

    I am able to connect ti IC-417 with Fiery Command Workstation, but I cannot access configuration because of non functioning web UI.

    Command Workstation reports updates available but I cannot install them because timeout to update server.
    Tags: bailout, connect, error, ic-417, workstation
    • tulintron
      Senior Tech

      Site Contributor
      500+ Posts
      • Jul 2014
      • 651
      #2
      Re: IC-417 boot errors, non functioning web UI, updates fail

      Originally posted by Faravid
      Hi,

      Konica Monilta C2070 and Fiery E300-04 IC-417.

      I managed to reinstall system software to IC-417 (replaced a dead HDD), but I'm getting following errors:

      Controller boots fine and ends to 00 state as it should.

      Printer controller menu only shows following error:
      "The request URL could not be retrieved."

      If connect I a monitor to monitor port the operating systems says following:
      "i2c-algo-ich: ICH_GPIO sendbytes: error - bailout
      kvf_driver_init: registered 18 device numbers
      i2c-algo-ich: ICH_GPIO sendbytes: error - bailout"

      I am able to connect ti IC-417 with Fiery Command Workstation, but I cannot access configuration because of non functioning web UI.

      Command Workstation reports updates available but I cannot install them because timeout to update server.
      You can try to remotely access the IC desktop via Windows using the shortcut command MSTSC.
      https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

        Comment

        • tulintron
          Senior Tech

          Site Contributor
          500+ Posts
          • Jul 2014
          • 651
          #3
          Re: IC-417 boot errors, non functioning web UI, updates fail

          These errors are from Linux and show to be some bad contact on some hardware. Try to remove them all, clean the connections, connect them again and redo the installation of the system software.
          https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

            Comment

            • Faravid
              Junior Member
              • Apr 2021
              • 5
              #4
              Re: IC-417 boot errors, non functioning web UI, updates fail

              Thanks, managed to get it working by removing all connectors, RAM, PCI-E expansion card and resetting them.
              After that ran a full reinstall.
              Now WebGUI works and updates download and install.

              However. Server is still saying "Product not enabled".
              Any idea why this happens?

              Konica C2070 is the printer.

                Comment

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