Bizhub 4752 C-6106

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  • thelittleman3
    Junior Member
    • Feb 2021
    • 9

    [Error Code] Bizhub 4752 C-6106

    Strange but I have this code coming up when the glass is used to make copies with the feeder in upright position. It says its a CIS error but the CIS is in the feeder. Not sure why it would point to that if the feeder isn't being used any ideas. Service manual says to replace entire ADF, or MFPB. Guess I'll order them unless anyone has a better idea.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Bizhub 4752 C-6106

    Originally posted by thelittleman3
    Strange but I have this code coming up when the glass is used to make copies with the feeder in upright position. It says its a CIS error but the CIS is in the feeder. Not sure why it would point to that if the feeder isn't being used any ideas. Service manual says to replace entire ADF, or MFPB. Guess I'll order them unless anyone has a better idea.

    have you double checked the connections to the CIS unit?

    what happens if you CLOSE the lid when doing a copy.

    Comment

    • thelittleman3
      Junior Member
      • Feb 2021
      • 9

      #3
      Re: Bizhub 4752 C-6106

      Yes I have reseated the connectors on the board, the CIS and ADF. it is a flat cable.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Bizhub 4752 C-6106

        Originally posted by thelittleman3
        Yes I have reseated the connectors on the board, the CIS and ADF. it is a flat cable.
        why do people only answer 1 of 2 questions posed to them?


        what happens if you CLOSE the lid when doing a copy?.

        we are trying to help you here.. but you really need to help us help you

        are you sure the flat cable connectors aren't buggered up?

        Comment

        • stepwik
          Technician

          Site Contributor
          • Nov 2011
          • 16

          #5
          Re: Bizhub 4752 C-6106

          Originally posted by thelittleman3
          Strange but I have this code coming up when the glass is used to make copies with the feeder in upright position. It says its a CIS error but the CIS is in the feeder. Not sure why it would point to that if the feeder isn't being used any ideas. Service manual says to replace entire ADF, or MFPB. Guess I'll order them unless anyone has a better idea.
          did this get resolved? I'm having this same code. Manual says "ADF back side CIS home sensor failure". But that can't be right. There are two CIS in this machine - backside CIS is in the feeder and it cannot move so I guarantee it does not have a home position sensor. Front side CIS also known as FB CIS in the manual (FB for flatbed) has a home position sensor... in my case I think someone has spilled something in the machine so clean/replace that sensor would make more sense than just replacing the assembly. I'll start with a clean.

          Just wondering if i'm the only one who thinks they got "FB" and "backside" CIS bassackwards in the manual for this error?
          -----------
          Repair Reduce Reuse Recycle Rejig Retire...

          Comment

          • thelittleman3
            Junior Member
            • Feb 2021
            • 9

            #6
            Re: Bizhub 4752 C-6106

            Originally posted by stepwik
            did this get resolved? I'm having this same code. Manual says "ADF back side CIS home sensor failure". But that can't be right. There are two CIS in this machine - backside CIS is in the feeder and it cannot move so I guarantee it does not have a home position sensor. Front side CIS also known as FB CIS in the manual (FB for flatbed) has a home position sensor... in my case I think someone has spilled something in the machine so clean/replace that sensor would make more sense than just replacing the assembly. I'll start with a clean.

            Just wondering if i'm the only one who thinks they got "FB" and "backside" CIS bassackwards in the manual for this error?
            I replaced the entire ADF as it didn't let me order individual parts.

            Comment

            • warrena
              Junior Member
              • May 2021
              • 1

              #7
              Re: Bizhub 4752 C-6106

              Good day

              Anybody managed to sort out the issue yet? I've replaced the ribbon cable running from the main board to the df board but not the 1 going from df board to CIS. I however did check the condition of the ribbon pins and it seems fine. I have the same issue on 2 machines currently.

              @stepwik, I can guarantee that it does have a home position sensor. The CIS housing itself doesn't move but the Led assembly on the inside does move forward and backwards ;-)

              Comment

              • stepwik
                Technician

                Site Contributor
                • Nov 2011
                • 16

                #8
                Re: Bizhub 4752 C-6106

                Originally posted by warrena
                Good day

                Anybody managed to sort out the issue yet? I've replaced the ribbon cable running from the main board to the df board but not the 1 going from df board to CIS. I however did check the condition of the ribbon pins and it seems fine. I have the same issue on 2 machines currently.

                @stepwik, I can guarantee that it does have a home position sensor. The CIS housing itself doesn't move but the Led assembly on the inside does move forward and backwards ;-)
                My issue resolved when we scrubbed what I presume to be the remnants of a splash of coffee with cream and sugar on the white bar that I assume the devices uses to calibrate "white". Sorry don't know the names of stuff. I might think it is called a shading sheet? not sure.

                @warrena are you referring to the CIS in the feeder or the one under the glass? By my estimation the one in the feeder reads the backside.
                -----------
                Repair Reduce Reuse Recycle Rejig Retire...

                Comment

                • mojorolla
                  The Wolf

                  2,500+ Posts
                  • Jan 2010
                  • 2550

                  #9
                  Re: Bizhub 4752 C-6106

                  Known issue on this model:
                  Capture.jpg


                  Failing to plan is planning to fail!!!

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7635

                    #10
                    Re: Bizhub 4752 C-6106

                    Originally posted by mojorolla
                    Known issue on this model:
                    [ATTACH=CONFIG]51245[/ATTACH]


                    Which is part of basic troubleshooting on this error in SM
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

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