Konica Minolta C224 - freezing

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 506
    #1

    Konica Minolta C224 - freezing

    Tags: freeze, hdd, i’ve
    • emujo2
      Service Manager

      1,000+ Posts
      • Mar 2017
      • 1580
      #2
      Re: Konica Minolta C224 - freezing

      You could just uninstall the HDD. If issues go away then it wasn't a waste of money. E

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635
          #3
          Re: Konica Minolta C224 - freezing

          Originally posted by Kenny
          Hi guys,

          we currently have a machine that freezes after about a minute or so when powering the machine on. I’ve managed to get into the call history of the machine and it displays a E304 error. I unplugged the machines HDD and disabled, the machine horn came up with a FA14 but doesn’t freeze.

          I’ve updated the machines firmware to latest and disconnected/reconnected HDD, SSD and MFP

          I’m thinking of replacing the HDD and starting there,

          just wondering if anyone has experienced this?
          Originally posted by emujo2
          You could just uninstall the HDD. If issues go away then it wasn't a waste of money. E
          Looks like he already tried this. Anyway should be done right - first uninstall HDD then disconnect it.

          Kenny before replacement of HDD you can try to format it.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • emujo2
              Service Manager

              1,000+ Posts
              • Mar 2017
              • 1580
              #4
              Re: Konica Minolta C224 - freezing

              Sorry missed that..FA14 w/o a HDD would be firmware or MFP board.

                Comment

                • Toxic
                  Senior Tech

                  500+ Posts
                  • Dec 2009
                  • 690
                  #5
                  Re: Konica Minolta C224 - freezing

                  You could try just in case "clear all data", propably wont solve problem but you have nothing to lose.

                    Comment

                    • Kenny
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jun 2009
                      • 506
                      #6
                      Re: Konica Minolta C224 - freezing

                      thanks for the suggestions guys will update you today

                        Comment

                        • Kenny
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Jun 2009
                          • 506
                          #7
                          Re: Konica Minolta C224 - freezing

                          It was the HDD guys

                            Comment

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