K7135(IP423) display E87-3 error code

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  • kmcopytech
    Trusted Tech

    100+ Posts
    • Dec 2007
    • 141

    #1

    K7135(IP423) display E87-3 error code

    K7135 install IP423, shows error code E87-3;

    replace hard drive(2GB compact flash card and PCMCIA adapter).

    After the replacement of the boot, IP423 Can't complete initialization.

    moments later displayed:

    "Printer board failure, Press auto to bypass Printer function,
    Please call service."


    Are not a print controller software were destroyed???
    Reinstall the print controller software can solve the problem?

    Note: The IP (print controller) system code must be upgarded to a minimum version of 5.9.0 to support the use of CF card ,

    I overlooked this point....


    Now need IP-423 firmware ver5.9.0.

    Who will help me ?????

    My E-mail: kmcopytech@gmail.com


    thanks!!!!!
  • pepper38_cnd
    Field Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2005
    • 1076

    #2
    Is you IP just PCL or PCL & PS? It doesn't matter here is the system code for both. Also the 2G compact flash card you installed must be formatted with FAT ( Not FAT32 ) before installing. Also I can't remember on that Ip if the system card has to be formated with VXworks. If you rewrite the firmware and still have problems you may have to look into that.
    Hightail Spaces lets you send unlimited files, of any size, to anyone. Collaborate with your team and evolve your work.
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
    Now into Ip TV KODI Boxes

    Comment

    • kmcopytech
      Trusted Tech

      100+ Posts
      • Dec 2007
      • 141

      #3
      Originally posted by pepper38_cnd
      Is you IP just PCL or PCL & PS? It doesn't matter here is the system code for both. Also the 2G compact flash card you installed must be formatted with FAT ( Not FAT32 ) before installing. Also I can't remember on that Ip if the system card has to be formated with VXworks. If you rewrite the firmware and still have problems you may have to look into that.
      https://download.yousendit.com/Y2ovYUlxV3JveE1LSkE9PQ

      Thank you very much!!!

      Found the problem,

      Before installing,

      1\The PCMCIA hard drive are viewed after following this procedure by using the PCMCIA slot on my windows based laptop,and formatted to become FAT .

      2\Displayed printer board failure message after! Technicians also formatted the 32M system memory card in WINDOWS XP!

      Now:

      1\Run HyperTerminal (Connect an RS-232C Serial cable between the PC and the IP423 print controller).

      2\If reformat the CF card to VxWorks style formatting. Can resolve this problem???


      Thanks again!!!

      Comment

      • kmcopytech
        Trusted Tech

        100+ Posts
        • Dec 2007
        • 141

        #4
        Run HyperTerminal on the PC, use the RS-232 (DB9) to connect PC with the IP423 print controller, open the copier power, the self-test is as follows, can not be completed, unable to enter the VxWorks system,

        Why????? system compact falsh card is failure?


        === Power On Self Test ===
        Disable NMI
        Reset Coprocessor..
        Disable Shadow.
        Init Cmos Memory..
        Test Timers
        Start Refresh DRAM
        Check DRAM Amount
        Test Base 64KB Memory
        Clear Base 64KB Memory
        Enable L1 Cache
        Enable L2 Cache
        Init BIOS Data Area.
        Init Interrupt Controller
        Init Interrupt Vector Table.
        Enable Timer Interrupt..
        Init PCI...
        Enable Shadow.

        Konica Corporation IP-423/IP-432 : BIOS Version 1.01
        Embedded BIOS (tm) Version 4.3
        Copyright (C) 2000 General Software, Inc.

        Disable L2 Cache
        Disable L1 Cache
        00000640K Low Memory Passed
        00064512K Ext Memory Passed
        Check Key In..

        PCI Device Table
        Bus Dev Func VendID DevID Class Irq
        00 00 00 8086 7190 Host Bridge
        00 01 00 8086 7191 PCI-to-PCI Bridge
        00 07 00 8086 7110 ISA Bridge
        00 07 01 8086 7111 IDE Controller
        00 07 02 8086 7112 Serial Bus 10
        00 07 03 8086 7113 PCI Bridge
        00 11 00 4B43 505E Konica PCI Device 11
        00 12 00 4B43 5859 Konica PCI Device 3
        00 12 01 4B43 5859 Konica PCI Device 3
        00 12 02 4B43 5859 Konica PCI Device 3
        00 12 03 4B43 5859 Konica PCI Device 3
        00 12 04 4B43 5859 Konica PCI Device 3
        00 12 05 4B43 5859 Konica PCI Device 3
        00 12 06 4B43 5859 Konica PCI Device 3
        00 12 07 4B43 5859 Konica PCI Device 3
        00 13 00 4B43 5050 Konica PCI Device 5
        ..
        Test Hard Disk Drive.
        Init Coprocessor
        Enable Cache Memory
        Enable Coprocessor INT & NMI...
        Enable Clock Ctrl
        Boot!


        Remove disks or other media.
        Press any key to restart

        Have any way, Help me!!!

        Thanks!!!

        Comment

        • pepper38_cnd
          Field Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2005
          • 1076

          #5
          Here is the procedure, I hope this helps
          Attached Files
          Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
          Now into Ip TV KODI Boxes

          Comment

          • kmcopytech
            Trusted Tech

            100+ Posts
            • Dec 2007
            • 141

            #6
            Thanks!!!

            I operation in accordance with this procedure too,
            but can't enter the service DOS !

            Haha!
            God bless!!!........

            Comment

            • kmcopytech
              Trusted Tech

              100+ Posts
              • Dec 2007
              • 141

              #7
              Problem solved! Share: ,
              can't ENTER service DOS!!! ????

              1 \ To create a DOS6.22 boot disk (floppy disk or CD-ROM);

              2 \ VxWorks system installation method and the same!

              3 \ IP423 system ver5.9.0 copy to D: \ IP423V590;

              4 \ Edit a IP423.bat, reads as followsDisk F: is system CompactFlash card),

              @echo off
              ECHO Formatting partition #1(F:.......)
              a:\format F: /v:KONICA-IP <YES
              if errorlevel 1 goto error

              ECHO Installing IP-423 boot loader .......
              lock c: <YES
              D:\vxsys F: <YES
              if errorlevel 1 goto error

              ECHO Installing IP-423 bootrom.sys ......
              copy d:\IP423V590\boot\bootrom.sys F:
              if errorlevel 1 goto error

              ECHO Copying IP-423 firmware ......
              a:\Xcopy d:\IP423v590\ F:\ /E /H <NO
              if errorlevel 1 goto error

              goto end
              :error
              ECHO **********************************
              ECHO Please chick command..........
              ECHO **********************************
              beep2

              goto end
              :end

              Copy after the completion of the installation of IP423, connected RS-232 crossover cables, Power on test, as follows:
              Attached Files

              Comment

              • kmcopytech
                Trusted Tech

                100+ Posts
                • Dec 2007
                • 141

                #8
                pepper38 cnd:

                Thanks again!

                You are the best! ... ...

                Comment

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