Konica biz hub c754e has orange light on side of panel and wont copy or scan.

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  • tonerjockey
    Senior Tech

    500+ Posts
    • Apr 2014
    • 567

    #1

    Konica biz hub c754e has orange light on side of panel and wont copy or scan.

    Good afternoon, i hope everyone had a safe holiday, despite the terrible storms.
    this MFP now will still print, but no copy or scan.
    the display says "the function listed cannot be used because the scanner is not available"
    rebooting didn't help.

    has anyone seen this? i thought i have, but memory just isn't what it was.

    any input will be appreiated.
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #2
    just refer to thread below you https://www.copytechnet.com/forum/te...-error-massage

    Comment

    • tonerjockey
      Senior Tech

      500+ Posts
      • Apr 2014
      • 567

      #3
      thank you very much rrrohan for pointing me to the right direction.
      i will follow up and i appreciate your assistance.

      have a very nice day.

      Comment

      • tonerjockey
        Senior Tech

        500+ Posts
        • Apr 2014
        • 567

        #4
        thank you again rrrohan. i just typed what i found and did on that link you provided.
        it was very helpful and i do appreciate your helping me out with this.

        have a very nice evening as well.

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