Disabling Papercut

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  • Valintine
    Trusted Tech

    100+ Posts
    • Jan 2012
    • 147

    Disabling Papercut

    Hello

    The boss just bought a Bizhub C458 to refurb. I found out it has papercut. Does anyone know how to uninstall or disable this? I usually work on Toshibas but the boss seems to be pushing the Konica Minoltas lately. Any help would be appreciated.

    Joe
  • blinxwap
    Technician

    50+ Posts
    • Jun 2020
    • 80

    #2
    Re: Disabling Papercut

    Originally posted by Valintine
    Hello

    The boss just bought a Bizhub C458 to refurb. I found out it has papercut. Does anyone know how to uninstall or disable this? I usually work on Toshibas but the boss seems to be pushing the Konica Minoltas lately. Any help would be appreciated.

    Joe
    Anyway i know how is to remove the printer from the papercut server and then turn it off on user authentication

    Sent from my Hisense U40 using Tapatalk

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635

      #3
      Re: Disabling Papercut

      You may want it starting from fresh. Enter service mode, system 1 - Initialization - clear all data. You will need to re-enable HDD and install Movie data though.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • Valintine
        Trusted Tech

        100+ Posts
        • Jan 2012
        • 147

        #4
        Re: Disabling Papercut

        When I power the machine on it tries to connect to the papercut server. Shortly after it comes up with a message timeout. Nothing happens when I press the menu button. Is there something else I need to do to enter service mode?

        Comment

        • blinxwap
          Technician

          50+ Posts
          • Jun 2020
          • 80

          #5
          Re: Disabling Papercut

          Originally posted by Valintine
          When I power the machine on it tries to connect to the papercut server. Shortly after it comes up with a message timeout. Nothing happens when I press the menu button. Is there something else I need to do to enter service mode?
          Follow trouble reset procedure once it popsup the key pad will display then go into service mode and initialise the mc


          Sent from my Hisense U40 using Tapatalk

          Comment

          • Valintine
            Trusted Tech

            100+ Posts
            • Jan 2012
            • 147

            #6
            Re: Disabling Papercut

            Thank you for the help. When I opened the front door to turn the machine off something told me to press the menu button and I was able to get into the tech rep mode and it is resetting now. Again thank you for the quick help. Have a great day.

            Comment

            • emujo2
              Service Manager

              1,000+ Posts
              • Mar 2017
              • 1580

              #7
              Re: Disabling Papercut

              If this does not solve the problem you can go into the open API settings and remove any registered applications. E

              Comment

              • rrrohan
                Service Manager

                Site Contributor
                1,000+ Posts
                • Sep 2011
                • 1971

                #8
                Re: Disabling Papercut

                if you press access it takes u to the standard user auth login screen, from there u can press menu then counter and so on

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: Disabling Papercut

                  Originally posted by rrrohan
                  if you press access it takes u to the standard user auth login screen, from there u can press menu then counter and so on
                  Yes Papercut won't prevent to enter CE mode.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

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