Bizhub C3351

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  • antone
    Trusted Tech

    250+ Posts
    • Oct 2014
    • 344
    #1

    Bizhub C3351

    TROUBLE CODE C6751...REPLACEMENT of scanner unit also MFP....boots up and still TROUBLE with same code! Also fuser warms up ...but control panel says warming up. List prints o%%%

    Sent from my SM-N981U using Tapatalk
    Tags: None
    • emujo2
      Service Manager

      1,000+ Posts
      • Mar 2017
      • 1580
      #2
      Re: Bizhub C3351

      have I mentioned in any earlier thread about how much I hate these POS??? That code is a CCD gain adjustment failure. you have to replace 1/2 the machine to fix it..Any chance the new scanner was tested before you put it into the machine? I have had so many used come in that didn't work it's laughable.. Scanner and finisher issues, what a complete hunk of crap..E

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        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635
          #3
          Re: Bizhub C3351

          After replacement of scanner unit did you try trouble reset?
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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            • Brett GS
              Trusted Tech

              100+ Posts
              • Jun 2013
              • 154
              #4
              Re: Bizhub C3351

              The old B42's did that a few times too me and had to replace mfp boards.

                Comment

                • Flash
                  Trusted Tech

                  250+ Posts
                  • May 2007
                  • 378
                  #5
                  Re: Bizhub C3351

                  Check the connector for the ribbon cable. You have to push down on it to lock it.

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