Konica Minolta C368 - asking for admin password

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  • Kenny
    Trusted Tech
    Site Contributor
    250+ Posts
    • Jun 2009
    • 478

    Konica Minolta C368 - asking for admin password

    Hi guys,

    we have a Konica Minolta C368 that asks for the admin password when selecting user settings and selecting the meter count tab,

    we have updated firmware of machine, is there a possible software switch to disable this? never had it before.
  • emujo2
    Service Manager
    1,000+ Posts
    • Mar 2017
    • 1580

    #2
    Re: Konica Minolta C368 - asking for admin password

    Always helps to search the site for these keywords...

    Try SW switch 200 set to HEX 20


    Comment

    • tsbservice
      Field tech
      Site Contributor
      5,000+ Posts
      • May 2007
      • 7452

      #3
      Re: Konica Minolta C368 - asking for admin password

      Originally posted by emujo2
      Always helps to search the site for these keywords...

      Try SW switch 200 set to HEX 20


      Yes it was asked before:
      Bizhub C364e Jumps to Admin setting password when you select Utility button
      It is good to prevent some type of users making mess with machine settings.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • lartis.aineias
        Technician
        50+ Posts
        • Dec 2020
        • 77

        #4
        Re: Konica Minolta C368 - asking for admin password

        12345678

        Στάλθηκε από το AC2003 μου χρησιμοποιώντας Tapatalk

        Comment

        • lartis.aineias
          Technician
          50+ Posts
          • Dec 2020
          • 77

          #5
          Re: Konica Minolta C368 - asking for admin password

          Originally posted by lartis.aineias
          12345678

          Στάλθηκε από το AC2003 μου χρησιμοποιώντας Tapatalk
          This is the admin password 1234567812345678


          Στάλθηκε από το AC2003 μου χρησιμοποιώντας Tapatalk

          Comment

          • Kenny
            Trusted Tech
            Site Contributor
            250+ Posts
            • Jun 2009
            • 478

            #6
            Re: Konica Minolta C368 - asking for admin password

            Originally posted by emujo2
            Always helps to search the site for these keywords...

            Try SW switch 200 set to HEX 20


            I have tried that SW switch but is still asking for a password when selecting to print a meter count and select user settings

            Comment

            • robinsonad86
              Technician
              50+ Posts
              • Aug 2014
              • 67

              #7
              Re: Konica Minolta C368 - asking for admin password

              Konica have launched a tool for checking softswitches available on infohub pretty sure it works on this model. Could be worth having a look at to see if anything else has been changed

              Comment

              • tsbservice
                Field tech
                Site Contributor
                5,000+ Posts
                • May 2007
                • 7452

                #8
                Re: Konica Minolta C368 - asking for admin password

                Originally posted by Kenny
                I have tried that SW switch but is still asking for a password when selecting to print a meter count and select user settings
                Should be 00 not 20.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • strider5555
                  Technician
                  Site Contributor
                  50+ Posts
                  • Jun 2008
                  • 96

                  #9
                  Re: Konica Minolta C368 - asking for admin password

                  Also check Sw71 should be hex 00.

                  Comment

                  • tsbservice
                    Field tech
                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7452

                    #10
                    Re: Konica Minolta C368 - asking for admin password

                    Originally posted by strider5555
                    Also check Sw71 should be hex 00.
                    +1 on this
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

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