Account Track- cannot Verify new users, old users are fine

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  • captainrva
    Trusted Tech

    100+ Posts
    • Oct 2014
    • 100

    #1

    Account Track- cannot Verify new users, old users are fine

    The issue was resolved. Customer was trying to verify to the wrong MFP, same model.
    Last edited by captainrva; 08-12-2021, 07:41 PM.
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #2
    Re: Account Track- cannot Verify new users, old users are fine

    Classic end user

    Sent from my Pixel 4 XL using Tapatalk

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    • jwai
      Senior Tech

      500+ Posts
      • May 2018
      • 502

      #3
      Re: Account Track- cannot Verify new users, old users are fine

      besides, account track can be combined with public user?
      on user authentication, we enter both user name and password to login color mode.
      the customer request only password is required.

      Comment

      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1580

        #4
        Re: Account Track- cannot Verify new users, old users are fine

        I'm just confused with this entire post..The OP posted his issue and his resolution in the same sentence.. now someone is offering advice on problem that was never there at the time of the posting..

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