C224e D010 & HHD Lock reset

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  • ruuads
    Junior Member
    • Sep 2021
    • 2

    C224e D010 & HHD Lock reset

    Hi Hi

    I bought this refurbished c224e from my local Konica worked for 2 months . It has about 300000 prints .

    It started giving a D010 & HDD lock reset error.
    When you go to service mode you
    - can't format
    - can't do INITIALIZATION
    - can't do data engine back up
    - Cant do pretty much anything

    as it doesn't give you the blue start button to confirm your selection it constantly keeps flashing orange and when you press nothing happens.

    Konica wants me to buy all new boars. PRCB, SSD, MFPB. And I don't have that kind of budget.

    Anyone with experience in this atleast if I can get the blue light to confirm back or cheaper solution ?


    Sent from my SM-G965F using Tapatalk
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7707

    #2
    Re: C224e D010 & HHD Lock reset

    I would change HDD(it's cheap) and do FW update.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • ruuads
      Junior Member
      • Sep 2021
      • 2

      #3
      Re: C224e D010 & HHD Lock reset

      Originally posted by tsbservice
      I would change HDD(it's cheap) and do FW update.
      Thank you. I will try that.

      Sent from my SM-G965F using Tapatalk

      Comment

      • zoool
        Technician

        50+ Posts
        • Nov 2016
        • 52

        #4
        Re: C224e D010 & HHD Lock reset

        turn off hdd and make data error clear. then change hdd and install it

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