Monintoring toner coverage area on a 8 or 8e series machine

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  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2186

    #16
    Re: Monintoring toner coverage area on a 8 or 8e series machine

    Originally posted by BillyCarpenter
    No purchase of software necessary. It's standard. Also, Kyocera is the only manufacturer to where you can customize the percentage of toner to be billed. On Xerox there are only preset levels. I can set Kyocera to whatever percentage that I want:
    I will have to pm you and have you teach me a thing or two. I thought you needed to purchase software to decipher the 3 tier billing.

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    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 16308

      #17
      Re: Monintoring toner coverage area on a 8 or 8e series machine

      Originally posted by copiertec
      Agreed, we have taken on those clients before that want to split hairs on CPC. At first, you feel it's a victory but after a few years you realize it was a loss because all the hoops they make you jump through to earn your money.

      Here's the way I approach tiered billing.

      I never mention to the customer that it's an option. Why? Because I'm in business to make money and I don't give things away if I don't have to.

      However, if I'm in a competitive situation, I'll say something like this:

      Sir, I think I can make you an offer that will help you decide between my company and our competitor.

      We can offer tiered billing.

      Our machine is super smart and it knows how much toner is on each page you print. Our competitor can't do that. Thus, we'll only charge you 2-cents per page if it's less than 1% coverage. If it's 5-20 percent, we'll charge you 4-cents. Anything over 20 percent will be charged 7 cents.

      Those are hypothetical rates, but I'm telling you, it's hard for the competition to compete against.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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      • BillyCarpenter
        Field Supervisor

        Site Contributor
        VIP Subscriber
        10,000+ Posts
        • Aug 2020
        • 16308

        #18
        Re: Monintoring toner coverage area on a 8 or 8e series machine

        Originally posted by copiertec
        I will have to pm you and have you teach me a thing or two. I thought you needed to purchase software to decipher the 3 tier billing.
        This should help you out. Let me know if you need anything..





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        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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