How to solve this issue C364e

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  • ck1
    Trusted Tech

    250+ Posts
    • Apr 2008
    • 485

    #1

    [Misc] How to solve this issue C364e

    WhatsApp Image 2021-11-22 at 11.59.13 AM.jpgI have one machine getting error " TPM chip has been Changed. Initial TPM Setting " . need refresh firmware or other ?
  • Gaffers01
    Trusted Tech

    Site Contributor
    250+ Posts
    • May 2011
    • 334

    #2
    Re: How to solve this issue C364e

    Have a look here

    C454e "TPM chip has been changed" (copytechnet.com)

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    • DK-tech
      Technician
      • Apr 2021
      • 25

      #3
      Re: How to solve this issue C364e

      You will need to change the SSD AND MFPB at the same time. This will cause all data and counters to be reset.

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      • ck1
        Trusted Tech

        250+ Posts
        • Apr 2008
        • 485

        #4
        Re: How to solve this issue C364e

        Update . Thanks to all , problem Solve , try reset firmware and uploading new firmware then back to normal. ( meter count back to zero )

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