Magicolor 5550 printer tray two

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  • logrady2331
    Trusted Tech
    250+ Posts
    • Feb 2011
    • 300

    Magicolor 5550 printer tray two

    Hello all,
    I have a Magicolor 5550 that does not recognize the additional paper tray that is installed on it. It has the bypass (which I think is tray one and the first paper cassette is tray two) There is an additional 500 sheet tray set for legal and the machine does not recognize it. I cannot see it in the paper menu form the operation panel nor the web interface. Anyone ever seen this one? Thanks in advance for any help.
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