Hello! Had a call out for a new problem that I've not come across before - the customer phoned up to report that prints looked grey when done in BW, and had a blue background when done in colour. Turns out that prints were fine, but scans and copies were not and exhibited the behaviour reported. I'd seen "Maintenance Required S-1-S-2" reported via our SNMP DCA, so headed straight to the scanner (df-632, despite the s-2 being a df-714 code). As soon as I opened the ADF I saw that the LED exposure unit was glowing blue, not white.
CCD Check values for gain were as follows:
R0:245
RE:245
G0:121
GE:121
B0:9
BE:9
Has anyone seen the LED exposure unit change colour before?
CCD Check values for gain were as follows:
R0:245
RE:245
G0:121
GE:121
B0:9
BE:9
Has anyone seen the LED exposure unit change colour before?
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