C4050i Jam from Tray 2

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  • i-have-fax-problems
    Technician

    50+ Posts
    • Mar 2020
    • 98

    #1

    C4050i Jam from Tray 2

    I have a C4050i which jams from tray 2. The pickup rollers nearly don't rotate. I tested it with test program 29 under State confirmation.
    The Motor of tray 2 only rotates with interruptions. I've replaced the whole tray 2. Same error. So error must come from the device.
    Unfortunately the device works now again on it's original tray.
    Has anyone seen this?
  • and
    Technician

    50+ Posts
    • Oct 2011
    • 93

    #2
    From the firmware version G00-RB you have a fix of "81. J12-01 may occur when PF-P20 is installed. [INC000000063539/PBM-00010856, INC000000064433/PBM-00011263]"

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